Brenda Perez Pena
Kerman,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Caregiver
In Home Supportive Services
01.2023 - 10.2023
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Front of the House Team Member /Server Shift Leader
Panda Express Restaurant
04.2021 - 02.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Receptionist /Scale Operator
Central California Almond Growers Association
07.2020 - 11.2020
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
Education
Certified -
Milan Institute
Fresno, CA01.2020
High School Diploma -
Kerman High School
Kerman, CA06.2019
Skills
- Customer Service
- Conflict Resolution
- Organizational Skills
- Active Listening
- Professionalism
- Multitasking Abilities
- Leadership
- Teamwork
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
In Home Supportive Services
01.2023 - 10.2023
Front of the House Team Member /Server Shift Leader
Panda Express Restaurant
04.2021 - 02.2022
Receptionist /Scale Operator
Central California Almond Growers Association
07.2020 - 11.2020
Certified -
Milan Institute
High School Diploma -
Kerman High School
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