Brenda Perkins
Salt Lake City
Summary
Dynamic professional with a proven track record in inventory management and customer service excellence at Central Pet and Garden. Skilled in optimizing stock levels and enhancing vendor relations, I excel in problem-solving and team collaboration, driving process improvements that elevate operational efficiency and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Merchandiser
Central Pet and Garden
Salt Lake City, UT
10.2024 - Current
- Manage a multi-location route across 15 locations, ensuring optimal inventory levels, resets, and product replenishment.
- Built strong relationships with store leaders, department managers, and receiving clerks to maximize sales opportunities.
- Deliver consistent customer engagement while representing the brand across all assigned locations.
- Coordinate with internal management and cross-functional teams to execute promotions and new product rollouts.
Warehouse Receiver
Smiths Food And Drug
Salt Lake City, UT
01.2013 - 10.2024
- Coordinated all inbound shipments, by verifying deliveries against invoices to ensure accuracy and compliance with store and vendor requirements.
- Streamlined backroom operations by organizing stock flow, reducing errors, and maintaining clear documentation for auditing and inventory control.
- Partnered with department managers and vendors to resolve discrepancies, prioritize urgent items, and maintain on-shelf availability.
- Upheld safety and efficiency standards in the receiving area, training team members on proper unloading, and storage procedures.
Customer Service Manager
Big Lots
Kearns, Ut
09.2009 - 09.2013
- Delivered outstanding customer service by greeting, assisting, and resolving customer complaints promptly.
- Conducted quality control checks on inventory and merchandise to ensure proper standards.
- Delegated task to cashier team members, balancing workflows, and improving service efficiency.
Education
GED -
Salt Lake Community College
Salt Lake City, UTSkills
- Inventory management and control
- Vendor and supplier relations
- Customer service excellence
- Receiving operations
- Problem solving
- Conflict resolution
- Merchandising
- Team collaboration
- Process improvement and efficiency
- Health, safety, and compliance standards
Timeline
Merchandiser
Central Pet and Garden
10.2024 - Current
Warehouse Receiver
Smiths Food And Drug
01.2013 - 10.2024
Customer Service Manager
Big Lots
09.2009 - 09.2013
GED -
Salt Lake Community College