Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Perkins

Salt Lake City

Summary

Dynamic professional with a proven track record in inventory management and customer service excellence at Central Pet and Garden. Skilled in optimizing stock levels and enhancing vendor relations, I excel in problem-solving and team collaboration, driving process improvements that elevate operational efficiency and customer satisfaction.

Overview

16
16
years of professional experience

Work History

Merchandiser

Central Pet and Garden
10.2024 - Current
  • Manage a multi-location route across 15 locations, ensuring optimal inventory levels, resets, and product replenishment.
  • Built strong relationships with store leaders, department managers, and receiving clerks to maximize sales opportunities.
  • Deliver consistent customer engagement while representing the brand across all assigned locations.
  • Coordinate with internal management and cross-functional teams to execute promotions and new product rollouts.

Warehouse Receiver

Smiths Food And Drug
01.2013 - 10.2024
  • Coordinated all inbound shipments, by verifying deliveries against invoices to ensure accuracy and compliance with store and vendor requirements.
  • Streamlined backroom operations by organizing stock flow, reducing errors, and maintaining clear documentation for auditing and inventory control.
  • Partnered with department managers and vendors to resolve discrepancies, prioritize urgent items, and maintain on-shelf availability.
  • Upheld safety and efficiency standards in the receiving area, training team members on proper unloading, and storage procedures.

Customer Service Manager

Big Lots
09.2009 - 09.2013
  • Delivered outstanding customer service by greeting, assisting, and resolving customer complaints promptly.
  • Conducted quality control checks on inventory and merchandise to ensure proper standards.
  • Delegated task to cashier team members, balancing workflows, and improving service efficiency.

Education

GED -

Salt Lake Community College
Salt Lake City, UT

Skills

  • Inventory management and control
  • Vendor and supplier relations
  • Customer service excellence
  • Receiving operations
  • Problem solving
  • Conflict resolution
  • Merchandising
  • Team collaboration
  • Process improvement and efficiency
  • Health, safety, and compliance standards

Timeline

Merchandiser

Central Pet and Garden
10.2024 - Current

Warehouse Receiver

Smiths Food And Drug
01.2013 - 10.2024

Customer Service Manager

Big Lots
09.2009 - 09.2013

GED -

Salt Lake Community College

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