Brenda Pugh
Huntsville,AL
Summary
Accomplished Executive Director at Rheumatology Associates of North Alabama, PC, excelling in strategic planning and staff management. Expert in fostering strong relationships and enhancing operational efficiency, leading to increased productivity and reduced turnover. Skilled in contract negotiation and human resources, demonstrating an approachable leadership style and a commitment to achieving organizational goals.
Overview
24
24
years of professional experience
Work History
Executive Director
Rheumatology Associates of North Alabama, PC
02.2013 - 09.2024
- Managed a diverse team of 67 professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Defined company roles and responsibilities to establish and enhance processes.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Administrative Assistant
SportsMed Orthopaedics
04.2000 - 02.2013
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
MBA -
Florida Institute of Technology
Melbourne, FL05.2013
BBA - Business Administration
Faulkner University
Montgomery, AL05.2012
Skills
- Program Management
- Strategic Planning
- Project Management
- Operations Management
- Staff Management
- Relationship Building
- Performance feedback
- Management Team Leadership
- Policies and Procedures
- Approachable leader
- Board Reporting
- Human Resources Management
Affiliations
- National Organization of Rheumatology Managers
- Healthcare Leadership of Alabama (formerly MGMA)
Timeline
Executive Director
Rheumatology Associates of North Alabama, PC
02.2013 - 09.2024
Administrative Assistant
SportsMed Orthopaedics
04.2000 - 02.2013
MBA -
Florida Institute of Technology
BBA - Business Administration
Faulkner University