Brenda Pulido
Wenatchee,WA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Coordinated Entry Specialist
Wenatchee Rescue Mission
07.2023 - Current
- Capturing all calls to the coordinated entry system daily;
- Processing applications and administering appropriate assessments;
- Contacting clients within the one business day window as required;
- Maintaining client confidentiality and explaining the consent form required for entry into the State’s Housing Management Information System (HMIS);
- Ensuring eligibility of clients through housing status and income;
- Identifying which program referrals to make that the client would qualify for;
- Maintain the prioritization list to standard;
- Utilizing all required reporting systems such as HMIS and enter data that meets quality standards
- Utilize compassionate and practical, problem-solving, and trauma informed conversation skills to identify the household’s strengths and identify any resources they may have available such as, but not limited to, options for doubling up, re-establishing lease terms with a recent landlord, mediation or payment plan options with landlords, reuniting with family or friends in other locations for support, or find other permanent housing options that would not require financial assistance from a program;
- Identifying when diversion funding can be utilized to help a client avoid homelessness or quickly remedy their unhoused situation
Medical Records Specialist
Cashmere Post Acute
07.2022 - 07.2023
- Distribute medical charts to the appropriate departments of thenursing home.Maintain accurate records by following hospital procedures.Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner.Keep all medical records confidential and protected.File all patients' medical records and information.Supply the nursing department with the appropriate documents and forms.Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records.Account for coding and abstracting of patientencounters.Research and analyze data needs for reimbursement.Make sure that codes are sequenced according to government and insurance regulations.Ensure all medical records are filed and processed correctly.Analyze medical records and identify documentation deficiencies.Serve as resource and subject matter expert to other coding staff.Review and verify documentation for diagnoses,procedures,and treatment results.Identify diagnostic and proceduralinformation.
Human Resources Generalist/Accounts Payable
Genesis HealthCare
02.2022 - 07.2022
- Partners with the leadership team to understand and execute the organization's human resource and talent strategy, particularly as it relates to current and future talent needs, recruiting, retention, and succession planning
- Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations
- Manages the talent acquisition process, including recruitment, interviewing, and hiring qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand the skills and competencies required for openings.Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent
- Creates learning and development programs and initiatives that provide internal development opportunities for employees
- Oversees employee disciplinary meetings, terminations, and investigations
- Maintains compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews policies and procedures to maintain compliance
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
- Processing accounts and incoming payments in compliance with financial policies and procedures I perform day-to-day financial transactions, including verifying, classifying, and recording accounts payable data
- We are preparing bills, invoices, and bank deposits.
Medical Records Supervisor
Prestige Care, Inc.
05.2021 - 01.2022
- Supervises the day to day duties in the medical records department for a healthcare organization
- Monitors the coding and overall maintenance of records and tracks data related to patient status
- Preparing patient charts and gathering information and documents from patients
- Ensuring that the medical records are organized, accurate and complete
- Creating digital copies of paperwork and storing the records electronically
- Filing the paperwork and reports of inpatients quickly and accurately
- Safeguarding patient records and ensuring that everyone complies with the HIPAA standards
- Transferring data into the facility's main system database
- Processing the records for admitting and discharging patients
- Preparing invoices
Legal Assistant/Paralegal
Layman Law Firm, PLLC
01.2019 - 01.2021
- Maintain calendar for filing deadlines, conference calls and meetings, depositions, and court hearings
- Communicate effectively with clients, attorneys, court personnel, law clerks, and judges
- Transcribe dictation and review/prioritize all incoming mail
- Maintained heavy call volume and calendars
- Communicated heavily with clients to prepare pleadings for filing
- Prepared closing documents for settled claims
- Create demands
- Office duties, answer phone calls, assist clients in person or via telephone
- Scan court documents, medical files, and client information.
Medical Assistant
Moses Lake Community Health Center
01.2015 - 01.2017
- Greeting Patients, answering telephones, updating and filing Patient Medical Records, scheduling appointments, coding and filling out insurance forms and handled all correspondence, billing and bookkeeping
- Vitals, Medical histories, assisting the physician during exams, explaining treatment procedures to Patients, and prepping Patients for Exam
- Collecting and preparing laboratory specimens, performing basic laboratory test and arranging for hospital admissions and laboratory services
- Instructed Patient on medication and special diets, preparing and administering medications as directed by a physician and transmitting prescriptions refills as directed.
Education
Bachelor's - Law & Justice
Central Washington University
04.2024
Certificate - Criminal Justice
Carrington College California-Sacramento
09.2020
Associate - Criminal Justice
Carrington College
01.2020
Associate's - Health Science
Charter College
04.2019
Certificate - Medical Assisting
Charter College
06.2017
Diploma -
Quincy High School
01.2015
Skills
- Microsoft Office 365
- ICD-9/10
- Data Analysis
- Customer Service
- Data Entry
- Office Administration
- Kronos
- Bookkeeping
- Bilingual Spanish
- HIPAA
- Legal Drafting
- Legal Research
- Transcription
- Microsoft Outlook
- Medical Billing
- Insurance Verification
- Office Management
- Medical Office Experience
- ICD-10
- Triage
- Medical Coding
- Medical Records
- EMR Systems
- CPT Coding
- Medical Scheduling
- Medical Terminology
- Hospital Experience
- English
- Epic
- Laboratory Experience
- Supervising experience (1 year)
- Leadership (Less than 1 year)
- Supervising experience (Less than 1 year)
- Payroll (1 year)
- Management (1 year)
- Accounts payable (1 year)
- Recruiting
- Interviewing
- Human Resources
- Documentation review (2 years)
- Bilingual
- EMR systems
- Medical records
- Documentation review
- Medical coding
- ICD-9
- Medical terminology
- Legal research
- Clerical experience
- Supervising experience
- Human resources
- Payroll
- Customer service
- Hospital experience
- Vital signs
- Analysis skills
- Team management
- Leadership
- Case management
- Communication skills
- Computer networking
- Employment & labor law
- Workers' compensation law
- Paralegal experience
- Front desk
- Personal injury law
- Medical billing
- EHR systems
- Office management
- Microsoft Office
- Microsoft Powerpoint
- Spanish
- Computer skills
- Organizational skills
- HMIS
- Bilingual
Certification
Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Coordinated Entry Specialist
Wenatchee Rescue Mission
07.2023 - Current
Medical Records Specialist
Cashmere Post Acute
07.2022 - 07.2023
Human Resources Generalist/Accounts Payable
Genesis HealthCare
02.2022 - 07.2022
Medical Records Supervisor
Prestige Care, Inc.
05.2021 - 01.2022
Legal Assistant/Paralegal
Layman Law Firm, PLLC
01.2019 - 01.2021
Medical Assistant
Moses Lake Community Health Center
01.2015 - 01.2017
Bachelor's - Law & Justice
Central Washington University
Certificate - Criminal Justice
Carrington College California-Sacramento
Associate - Criminal Justice
Carrington College
Associate's - Health Science
Charter College
Certificate - Medical Assisting
Charter College
Diploma -
Quincy High School
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