Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Brenda Rameriz

Jacksonville,FL

Summary

Dynamic District Sales Manager with a proven track record at Hibbetts Sports, excelling in sales leadership and relationship building. Spearheaded initiatives that significantly enhanced sales outcomes through strategic planning and team coordination. Mastered consultative selling techniques and operations management, achieving notable performance improvements and fostering robust customer and community engagement.

Overview

13
13
years of professional experience

Work History

District Sales Manager

Hibbetts Sports
07.2023 - 10.2024
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Implemented systems and procedures to increase sales.
  • Organized promotional events and interacted with community to increase sales volume.

Store Manager

Hibbett
08.2011 - 07.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Education

Joliet Junior College, Joliet, IL

Joliet Central , Joliet, IL
05.2008

Skills

  • Sales Team Leadership
  • Goal Setting
  • Sales Presentations
  • Sales expertise
  • Sales Leadership
  • Relationship building and management
  • Customer Service Management
  • Operations
  • Performance Improvements
  • Staff Management
  • Team Coordination
  • Staff Training and Development
  • Time Management
  • Analytical problem solver
  • Sales Projections
  • Goal Setting and Achievement
  • Operating Procedures and Policies
  • Decision-Making
  • Rapport and relationship building
  • Customer Complaint Resolution
  • Sales Targeting
  • Networking Events
  • Budgeting and Expenditures
  • Customer Service
  • Sales Tracking
  • Strategic Planning
  • Team Recruiting and Onboarding
  • Consultative Selling Techniques
  • Employee Retention
  • Sales Reporting
  • Operations Management
  • Performance Evaluations
  • New Hire Onboarding
  • Appointment Scheduling
  • Promotional sales events
  • Social Media Savvy
  • Shipping and Receiving Oversight
  • Inventory Management

Accomplishments

Lead one of the top 5 stores for 9years of my employment with Hibbett. 1st store in the company to hit 4million in sales. Earning many awards for sales performance.

Timeline

District Sales Manager - Hibbetts Sports
07.2023 - 10.2024
Store Manager - Hibbett
08.2011 - 07.2023
Joliet Junior College - ,
Joliet Central - ,

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Brenda Rameriz