Brenda Ramirez
Sugar Hill,GA
Summary
Selfless Activity Director with strong talents in planning and executing daily activities and encouraging resident participation. Adept at managing a monthly calendar, personalizing activities, coordinating volunteers and handling activity budgets. Outstanding people skills and react calmly to emergency situations. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional Secretary with over 22 years of experience managing daily administrative support tasks and operations in school, office & medical industry. Adaptable and versatile worker providing excellent, all ages people skills and patience customer service within dynamic environments.
Overview
18
18
years of professional experience
Work History
Activity Director
Benton House Of Sugar Hill
01.2020 - 03.2023
- Developed monthly life enrichment calendar and published electronically and in print.
- Plan and organize resident outings and special events to mark holidays and celebrate special occasions.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Created and delivered recreational programs for small and large groups of residents.
- Coordinated with other entertainment venues to create joint promotional events.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Supervised Activities Assistant and conducted performance evaluations.
- Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
- Maintained running inventory of supplies and purchases to monitor budget expenditures
- Give building tour to new resident families and staff.
Secretary & Painter
AB Painting
01.2014 - 12.2019
- Answer phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Transported workers to and from job sites.
- Use bilingual skills for translation purposes.
- Interior painting.
Substitute Teacher, K-12
Buford City Schools
08.2012 - 05.2014
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Developed creative instructional strategies to keep students engaged and motivated.
- Use bilingual skills
Cleaning Servies
Self Employeed
01.2010 - 05.2014
- Customer Service, drive to and from cleaning locations, handle money, use bilingual skills.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Organized and used industrial cleaning products following strict safety procedures.
Cashier
Chick-Fil-A
01.2009 - 01.2010
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Work close with front-end staff to assist customers.
- Prepare food, use bilingual skills
Machine Operator
Makita
01.2008 - 01.2009
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Made sure that products were produced on time and are of good quality.
- Use bilingual skills
Server
IHOP
01.2007 - 01.2008
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information, use bilingual skills.
Secretary
Interior Triming Construction
05.2005 - 01.2007
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis. Use bilingual skills.
Education
High School Diploma -
Meadowcreek High School
Norcross, GASkills
- Activity Organization
- Administrative services
- Children Services
- Medical Assistance
- Supervision & Leadership
- Interoffice Communications
- People Skills
- Reliable, trustworthy with patience
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Activity Director
Benton House Of Sugar Hill
01.2020 - 03.2023
Secretary & Painter
AB Painting
01.2014 - 12.2019
Substitute Teacher, K-12
Buford City Schools
08.2012 - 05.2014
Cleaning Servies
Self Employeed
01.2010 - 05.2014
Cashier
Chick-Fil-A
01.2009 - 01.2010
Machine Operator
Makita
01.2008 - 01.2009
Server
IHOP
01.2007 - 01.2008
Secretary
Interior Triming Construction
05.2005 - 01.2007
High School Diploma -
Meadowcreek High School
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