Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Redondo

San Luis,AZ

Summary

Dynamic and dedicated professional with a Security Guard License and CPR/First Aid certification, experienced at Molina's Security Service. Proven ability to enhance safety protocols and provide exceptional customer service, fostering trust and loyalty. Bilingual in English and Spanish, skilled in emergency response and team development, ensuring a secure and efficient environment.

Overview

7
7
years of professional experience

Work History

Security Officer

Molina's Security Service
07.2021 - Current
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Agricultural Worker

Marino's Ag Harvesting INC
05.2025 - 06.2025
  • Cutting and packing Melon.
  • Maintained a safe work environment by adhering to all safety protocols and training fellow workers on proper procedures.
  • Collaborated with other agricultural workers to complete tasks efficiently

Customer Service Representative

Advanced Call Center Technologies LLC
10.2018 - 04.2019
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

No Degree - Psychology

Arizona Western College
Yuma, AZ

High School Diploma -

San Luis High School
San Luis, AZ
05-2009

Skills

  • CPR/First Aid Certified
  • Security Guard License
  • General security
  • Bilingual (English & Spanish)
  • Fingerprint Clearance Card
  • Emergency response
  • First Aid and Safety
  • Organization
  • Team development

Timeline

Agricultural Worker

Marino's Ag Harvesting INC
05.2025 - 06.2025

Security Officer

Molina's Security Service
07.2021 - Current

Customer Service Representative

Advanced Call Center Technologies LLC
10.2018 - 04.2019

No Degree - Psychology

Arizona Western College

High School Diploma -

San Luis High School

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