Created job postings, advertised openings, and updated job boards as needed.
Provide recruiting support for hiring managers, and act as a liaison between them and candidates.
Evaluated candidate's skillsets through assessments or tests when necessary.
Collaborated with HR team members to develop recruitment strategies for hard-to-fill positions.
Managed communication between internal stakeholders during the recruitment process.
Responded promptly to inquiries from applicants regarding their applications.
Maintained a database of resumes, tracked applicant information and status.
Ensured compliance with federal and state laws regarding employment practices.
Sourced and screened potential candidates for open positions.
Responsible for scheduling interviews, meetings, and onboarding new hires.
Conducting phone screen interviews, and checking references.
Play a key role in managing the HR Department’s ticketing system, responding to department tickets, and routing them to the appropriate staff within prescribed turnaround times.
Interface with other infrastructure departments (including Accounting, Finance, Institutional Development, Legal, and HR), as well as with project division staff within the organization daily.
Additional responsibilities include updating personal files, such as addresses, answering benefit-related questions, and partnering effectively with our internal clients.
Responsible for sensitive and confidential document materials and information (personal records and salaries).
Performed additional duties as assigned by management team members.
Administrative Assistant/ Receptionist
Robert Half Agency, Harbor Interfaith
San Pedro, CA
04.2021 - 09.2021
Provide guidance as the front desk receptionist.
Answered and managed incoming and outgoing calls (four out of five phone lines) while recording accurate messages to case workers.
Heavy calendaring for the director and case workers of the CESI and Youth building.
Entered data into specific Excel worksheets to pinpoint the correct resources and SPA.
Responsible for keeping daily track of food, clothing, and ID vouchers.
A non-profit organization helping individuals experiencing homelessness and the working poor to achieve self-sufficiency.
Dispatcher/ Customer Service Rep
KG Financials Group
Irvine/ Remote, CA
07.2019 - 07.2020
Dispatch drivers to clients; multitask on phone, text lines and online orders.
Ensured correct delivery addresses and drivers were sent to correct zones, built new client profiles, and updated records of existing clients.
Ensured we followed state regulations with every client.
Used Excel for training purposes and product knowledge.
Customer service support to clients with order issues, or driver related issues
Created documentation for our exchange processes and procedures so management may review.
Bail Agent/ Insurance Underwriter
Answer Bail Bonds
Long Beach, Los Angeles
02.2018 - 07.2019
CA licensed and bonded to post bail bonds at any jail and courthouse within CA jurisdiction.
Negotiated payment plans for clients unable to pay full amount due at time of issuance.
Provided advice and guidance to clients on their rights, responsibilities, and legal obligations under the terms of the bond agreement.
Interacted with law enforcement personnel to facilitate release from jail or detention centers.
Took payments from customers and issued proper receipt documents.
Scanned documentation and entered information into databases.
Oversaw branch finances, deposits, and file keeping.
Quality Control/ Production Lead
CalWestern
Carson, CA
02.2017 - 02.2018
Fast paced work environment.
Supervised team of 6-8 people while ensuring components were correctly distributed and quality checked.
Reviewed QC paperwork to keep record of production, and ensured team ran with maximum efficiency with proactive oversight.
Picker/Packer
Chef'd
El Segundo, CA
05.2016 - 02.2017
Startup company and quickly promoted to a second-generation packer within 2 months.
Organized and packaged products according to CA state regulations, and maximized production.
Worked with many shipping systems, such as Adobe, FedEx, OnTrack, Oz Link, and Bartender programs, while maintaining a clean work environment.
Education
High School Diploma - with honors
Juan Rodriguez Cabrillo High School
Some College (No Degree) - Human Resources Management
Long Beach City College
Long Beach, CA
Skills
Microsoft Office
Excel
PowerPoint
Word
Box
SmartSheet
Zoom
UltiPro
Google applications
Calendar management
Email etiquette
Employment law
Equal opportunity compliance
Onboarding support
Full-cycle recruitment
Communication
Customer service
Problem solving
Detail-oriented
Data entry
Organized
Multi-task
Collaboration skills
Attention to detail
Good judgment
Leadership
Event coordination
Project management
Group project facilitation
Certification
CA State Seal of Biliteracy
Anti-Harassment and Discrimination Training Certificate
E-Verify Knowledge Test Certificate
Navigating HR Compliance- Latest Legal Insights
How to Spot Hidden Discrimination in Recruiting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
HR- Recruiting Assistant
WestEd
09.2021 - 04.2025
Administrative Assistant/ Receptionist
Robert Half Agency, Harbor Interfaith
04.2021 - 09.2021
Dispatcher/ Customer Service Rep
KG Financials Group
07.2019 - 07.2020
Bail Agent/ Insurance Underwriter
Answer Bail Bonds
02.2018 - 07.2019
Quality Control/ Production Lead
CalWestern
02.2017 - 02.2018
Picker/Packer
Chef'd
05.2016 - 02.2017
High School Diploma - with honors
Juan Rodriguez Cabrillo High School
Some College (No Degree) - Human Resources Management
Operations & Service Manager (Food Service & Sourc at Various Restaurant Brands, DeLucia's, Spaghettini, Tavern HouseOperations & Service Manager (Food Service & Sourc at Various Restaurant Brands, DeLucia's, Spaghettini, Tavern House