Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
Accomplishments
Certification
Websites
References
Timeline
Generic

BRENDA RHODENIZER HUNT

SALEM,VA

Summary

To obtain a professional managerial position where I can utilize my skills and make a difference in the healthcare field.

Overview

14
14
years of professional experience
1
1
Certification

Work History

CERTIFIED MEDICAL ASSISTANT

HCA LEWIS GALE PHYSICIANS
11.2024 - Current
  • Scheduled procedures, prioritized referrals, triaged urgent, Stat, etc.
  • Called to schedule procedures, entered procedures into the surgery center and hospital booking schedules.
  • Explained to the patient the prep for the particular procedure.
  • Utilized phone ninety percent of the day.

MEDICAL OFFICE COORDINATOR

HCA LEWIS GALE PHYSICIANS
11.2021 - Current
  • Supervised and maintained orderly flow within the practice.
  • Worked transitions of care reports, sent out good faith estimates to self-pay patients, worked IETS.
  • Viewed and worked reports, gave advise on how to improve within the office.
  • Maintained quality measures, care gaps, worked with providers to improve MIPS.
  • Helped train new employees.
  • Floated within the office as a Certified medical assistant as well as front desk as needed.
  • Handled patient complaints and came up with resolutions to problems.
  • Called with lab results, helped with referrals and high priority messages, etc.
  • Resolved lab issues.
  • Entered charges and sent out claims.
  • Entered copays.
  • Any other duties that were assigned to me.

INSURANCE COORDINATOR

NATIONAL SPINE AND PAIN MEDICINE
02.2019 - 09.2021
  • Obtained prior authorization and referrals for procedures, used knowledge of CPT and ICD coding to submit authorization request for best possible outcome.
  • Verified eligibility and informed physician of insurance procedures.
  • Helped collect urine specimens for urine drug screens, worked with worker’s compensation adjuster and claims managers to ensure patients were getting correct and proper care.

BILLING AND CODING SPECIALIST/OFFICE MANAGER/CERTIFIED MEDICAL ASSISTANT

SOUTHWEST VIRGINIA NEPHROLOGY MEDICINE
06.2015 - 01.2019
  • Worked front desk when needed, roomed patient and took vitals, obtained prior authorizations, coded and submitted charges in office and hospital charges.
  • Worked denials, negotiated contracts from insurance companies, worked as credentialing specialist.
  • Supervised office employees and clinical workers.
  • Maintained a professional atmosphere for working environment.
  • Advised patients on diet and medications.
  • Maintained physician schedule.
  • Other administrative duties as needed.

CERTIFIED MEDICAL ASSISTANT/SURGICAL ASSISTANT

SWVA CENTER FOR RECONSTRUCTION, PLASTIC AND COSMETIC SURGERY
05.2011 - 12.2014
  • Prepared patients for surgical procedures in a sterile environment, assisted physician in surgical procedures including helping suture.
  • Removed sutures/staples.
  • Helped with biopsies.
  • Provided wound care.
  • Did charge entry.

Business Office Manager

Intervention Pain Management
Roanoke, VA
02.2011 - 05.2011
  • Ensured compliance with company policies and applicable laws governing financial transactions.
  • Performed periodic audits of customer accounts for accuracy and completeness.
  • Monitored daily operations of the billing department to ensure customer invoices were accurate and timely.
  • Created detailed reports on monthly billing activities, including total revenue generated by each product line.
  • Managed billing staff of 10 employees, providing guidance and training when needed.
  • Developed and implemented procedures for efficient billing processes.

Education

Bachelor’s degree - Healthcare Administration

Liberty University
Lynchburg, VA
05-2021

Associate Degree - medical assisting

Dominion College
Roanoke
05-2003

Associate degree - Office Systems Technology with a concentration on medical office

Dabney Lancaster
Clifton Forge, VA
05-2000

Skills

  • Supervising
  • Patient scheduling
  • Procedure preparation
  • Electronic health records
  • Medical coding
  • Insurance verification
  • Patient triage
  • Referral management
  • Charge entry
  • Lab results communication
  • Billing
  • Coding
  • Data entry
  • Quality measures
  • Quality assurance
  • Conflict resolution
  • Team collaboration
  • Employee training
  • Customer service
  • Time management
  • Treatment setup
  • HIPAA compliance
  • Medical billing and coding
  • Vital sign monitoring
  • Attention to detail
  • [Type] coding
  • Basic life support
  • Triage assessment
  • Clinical documentation
  • Needs assessments
  • Payment collection
  • Patient education
  • Insurance confirmation
  • Healthcare procedures
  • Medical billing
  • Inventory management
  • Clinical applications
  • Safety compliance
  • Medical records oversight
  • Telephone etiquette
  • Multitasking and organization
  • Inventory and supply management
  • Medical terminology
  • Medication administration
  • Sample collection procedures
  • Sterilization techniques
  • Patient care
  • Verbal and written communication
  • Patient documentation
  • Workflow organization
  • Schedule coordination
  • Wound care
  • Medical records management
  • Infection control
  • Specimens collection and processing
  • Blood pressure measurement
  • Problem-solving
  • Phlebotomy techniques
  • HIPAA protocols
  • Case management
  • Pulmonary function tests (pfts)
  • Check-in coordination
  • Medical office management

Volunteer Experience

  • President of the medical club
  • Cheer coach for several years
  • Volunteer for events with Salem Parks and Recreation

Affiliations

  • President of the Medical Club
  • Member of the AAMA
  • Cheerleading Coach Volunteer for Salem Parks and Recreation for many years

Accomplishments

  • Dean's List Honors
  • President's List Honors
  • Whos Who among Collegiate Students

Certification

  • Certified Medical Assistant

Websites

References

References available upon request.

Timeline

CERTIFIED MEDICAL ASSISTANT

HCA LEWIS GALE PHYSICIANS
11.2024 - Current

MEDICAL OFFICE COORDINATOR

HCA LEWIS GALE PHYSICIANS
11.2021 - Current

INSURANCE COORDINATOR

NATIONAL SPINE AND PAIN MEDICINE
02.2019 - 09.2021

BILLING AND CODING SPECIALIST/OFFICE MANAGER/CERTIFIED MEDICAL ASSISTANT

SOUTHWEST VIRGINIA NEPHROLOGY MEDICINE
06.2015 - 01.2019

CERTIFIED MEDICAL ASSISTANT/SURGICAL ASSISTANT

SWVA CENTER FOR RECONSTRUCTION, PLASTIC AND COSMETIC SURGERY
05.2011 - 12.2014

Business Office Manager

Intervention Pain Management
02.2011 - 05.2011

Bachelor’s degree - Healthcare Administration

Liberty University

Associate Degree - medical assisting

Dominion College

Associate degree - Office Systems Technology with a concentration on medical office

Dabney Lancaster

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