Brenda Roberson
Long Beach,CA
Summary
Adept at providing top-notch care and customer service, I honed my problem-solving and shelf organization skills at Albertsons Company. My compassionate approach and ability to enhance seniors' quality of life were developed through roles at Cambrian Home Care and Home Instead Senior Care Home, showcasing my dedication to improving client satisfaction and well-being.
Overview
14
14
years of professional experience
Work History
GM Clerk
Albertsons Company
10.2016 - 01.2025
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Resolved pricing disputes courteously, using excellent problem-solving skills to provide satisfactory solutions for all parties involved.
- Participated in ongoing training sessions to stay updated on company policies and industry best practices.
- Handled cash register duties responsibly, balancing drawers at the end of shifts without discrepancies.
Elderly Caregiver
Cambrian Home Care
01.2011 - 06.2023
Elderly Caregiver
Home Instead Senior Care Home
01.2017 - 01.2019
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
Education
N/a - Cna
Long Beach City College
Long Beach, CA09.2000
Skills
- Shelf organization
- Stock replenishment
- Merchandising strategies
- Pricing accuracy
Timeline
Elderly Caregiver
Home Instead Senior Care Home
01.2017 - 01.2019
GM Clerk
Albertsons Company
10.2016 - 01.2025
Elderly Caregiver
Cambrian Home Care
01.2011 - 06.2023
N/a - Cna
Long Beach City College
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