Brenda Robinson
East Saint Louis,IL
Summary
Dedicated Certified Nursing Assistant with a proven track record at Saint John's Skilled Nursing, excelling in patient care and team collaboration. Demonstrates exceptional customer service and empathy, enhancing patient satisfaction. Skilled in vital signs monitoring and promoting independence, contributing to a 20% improvement in patient recovery times.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cashier
Schnucks Grocery Store
08.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Improved efficiency, organized checkout area for optimal workflow.
- Responded promptly to requests for assistance, spills and customer inquiries.
Home Health Aide Assistant
Continuum
05.2017 - 04.2021
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Provided emotional support to patients and their families during challenging times, fostering positive relationships.
- Maintained patient confidentiality and protected sensitive information in accordance with HIPAA regulations.
- Accompanied patients during recreational activities or therapy sessions for support and encouragement towards a healthier lifestyle.
- Documented daily activities and progress reports for accurate record-keeping and efficient communication among caregivers team members.
- Assisted patients in maintaining personal hygiene routines, enhancing their overall quality of life.
- Administered medication under nurse supervision, ensuring accurate dosages and adherence to medical guidelines.
- Improved patient comfort by providing compassionate and attentive care to individuals with various health conditions.
- Aided in meal preparation according to specific dietary requirements, contributing to better nutrition management for patients.
- Transported patients to doctor appointments or other outings, enabling them to maintain social connections and enjoy community events.
- Enhanced patient recovery by assisting with daily living activities such as bathing, dressing, and grooming.
- Conducted regular safety checks on assistive devices such as wheelchairs or walkers, ensuring proper functioning at all times.
- Monitored vital signs and reported changes in health status to healthcare professionals for timely intervention.
- Assisted patients with mobility exercises, promoting increased independence and overall wellbeing.
- Maintained a clean and safe home environment for patients, reducing the risk of infections or accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Utilized universal precautions and infection control principles in all aspects of care.
- Assisted with end-of-life care.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Constructed cognitively stimulating activities.
- Trained new staff members on best practices for home health care.
Home Health Aide
Algonquin Nurses
09.2017 - 02.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Developed individual care plans for clients based on specific needs.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Assisted with end-of-life care.
- Utilized universal precautions and infection control principles in all aspects of care.
- Administered medications in accordance with doctor's instructions.
- Documented vital statistics and coordinated with health care providers.
- Constructed cognitively stimulating activities.
- Trained new staff members on best practices for home health care.
Nurses Aide
Gravois Rest Heaven
10.2009 - 02.2013
- Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
- Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Maintained a clean and sanitary environment for patients, ensuring infection control practices were followed diligently.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
- Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
- Contributed to the efficient functioning of the nursing team by promptly responding to call lights and resolving concerns.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in patient mobility, improving their physical strength and independence with daily activities.
- Promoted patient safety by assisting with transfers, ambulation, and falls prevention measures.
- Streamlined workflow efficiency by stocking supplies, sterilizing equipment, and maintaining clean workstations for nurses'' use.
- Demonstrated excellent time management skills by prioritizing tasks based on urgency while maintaining high-quality patient care standards.
- Participated in ongoing professional development, attending staff meetings and training sessions to stay current on best practices within the nursing profession.
- Enhanced patient comfort by providing personalized care and addressing individual needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Supported needs of [Number]+ residents under long-term care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Facilitated personal hygiene management, feeding and ambulation.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Certified Nursing Assistant
Saint John's Skilled Nursing
09.2009 - 01.2013
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of [Number]+ residents under long-term care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
No Degree - Nursing Courses
Southwestern Illinois College
Belleville, IL08-2014
High School Diploma -
Soth County Technical High School
Saint Louis, Mo06-1979
No Degree - Basic Classes
Kirkwood Senior High School
Kirkwood , Mo06-1978
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Professionalism and courtesy
- Cash register systems
- Clear communication
- Basic math
Certification
- [Name of Certification] [Issuing Organization] [Year Month]Certified Medical Technician 1910, July
- [Area of certification] Forrest Park Community College
- Home Health Aide (HHA) Certification
- [State] Driver's License Illinois
- Certified Medical Assistant (CMA)
- Certified Nursing Assistant (CNA)
Timeline
Cashier
Schnucks Grocery Store
08.2022 - 05.2023
Home Health Aide
Algonquin Nurses
09.2017 - 02.2021
Home Health Aide Assistant
Continuum
05.2017 - 04.2021
Nurses Aide
Gravois Rest Heaven
10.2009 - 02.2013
Certified Nursing Assistant
Saint John's Skilled Nursing
09.2009 - 01.2013
- [Name of Certification] [Issuing Organization] [Year Month]Certified Medical Technician 1910, July
- [Area of certification] Forrest Park Community College
- Home Health Aide (HHA) Certification
- [State] Driver's License Illinois
- Certified Medical Assistant (CMA)
- Certified Nursing Assistant (CNA)
No Degree - Nursing Courses
Southwestern Illinois College
High School Diploma -
Soth County Technical High School
No Degree - Basic Classes
Kirkwood Senior High School
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