Brenda Roguska

Cashier

Second Bloom Consignment

Pittsboro, NC

06.2024 - 10.2024

Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Answered customer inquiries regarding store policies and procedures.
Conducted price checks for special orders or discounts as requested by customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Collected payments and provided accurate change.

Substitute Teacher

Seaforth High School

Apex, NC

10.2023 - 10.2024

Provided instruction and guidance to students in the absence of a regular teacher.
Organized lesson plans and activities for students.
Assisted with classroom management issues when needed.
Implemented school policies and procedures in the classroom.
Maintained accurate records of student performance, attendance, and behavior.
Supported special needs students by providing individual instruction as needed.
Promoted a safe and secure atmosphere within the classroom setting.

Realtor Broker

Medway Property Management

Port Charlotte, FL

09.2019 - 09.2023

Advised clients on market trends and local real estate conditions, helping them make informed decisions.
Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Managed all maintenance requests from tenants in a timely manner.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Processed evictions when necessary in accordance with state laws and procedures.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Advised owners on potential improvements or investments that could increase the value of their properties.
Inspected properties regularly to identify deficiencies and schedule repairs.
Handled resident complaints and expedited maintenance requests.
Collected monthly assessments, rental fees, deposits and payments.
Met with prospective tenants to show property and assess applications or sign leases.
Completed lease applications and verifications, notifying prospects of results.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Facilitated tenant paperwork processing and verification.
Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Updated tenant and unit information to keep current in housing database.
Collected rent from tenants to pay maintenance and repair costs and other expenses.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Managed day-to-day activities involving tenants, subcontractors and property management.
Responded to tenant maintenance requests according to agreed conditions for building functionality.
Exercised direct supervision over property staff.
Built relationships with service vendors and submitted associated billing statements.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Oversaw and monitored preventative maintenance and energy management inspections and programs.
Drafted and monitored budgets for overall maintenance and operations.
Oversaw daily operations, maintenance, and administration of various properties.
Managed and oversaw operations, maintenance and administration of properties.
Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Prepared detailed budgets and financial reports for properties.
Met with clients to negotiate management and service contracts.
Cultivated rapport with clients to meet expectations for high-end event space rentals.
Liaised between construction manager and tenant during build-out phase of tenant suite.
Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels.
Directed collection of insurance premiums, taxes and incurred operating expenses.
Developed and implemented effective leasing strategies to maximize occupancy rates.
Monitored market trends to ensure competitive pricing structures for units under management.
Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Provided guidance and support to junior team members in order to facilitate their professional development.

Overview

Work History

Cashier

Substitute Teacher

Realtor Broker

Education

Real Estate Broker's License - Real Estate

High School Diploma -

Skills

Timeline

Cashier

Substitute Teacher

Realtor Broker

Real Estate Broker's License - Real Estate

High School Diploma -

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