Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Ruiz Anzorena

Hutto,TX

Summary

Adept at enhancing customer satisfaction, I leveraged my expertise in sales techniques and customer service at Tropical Smoothie Cafe to significantly increase loyalty through personalized service. Trained in conflict resolution, I consistently maintained high accuracy in transactions, demonstrating both patience and time management skills. My role also included mentoring staff in quality control, showcasing a blend of hard and soft skills vital for retail excellence.

Overview

1
1
year of professional experience

Work History

Cashier

Tropical Smoothie Cafe
03.2024 - 09.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Enhanced customer satisfaction by crafting high-quality, customized smoothies based on individual preferences.

Cashier

Cinemark Theaters
06.2023 - 09.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Directed ticket holders to seats and facility locations.

Cashier

Mighty Fine Burgers
09.2023 - 05.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Managed cash register transactions accurately while providing friendly service during busy periods of operation.
  • Trained new employees on proper shake-making techniques, equipment usage, and safety procedures, fostering a knowledgeable workforce.
  • Mastered the use of various blenders and mixing equipment, ensuring consistent quality across all products served.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma -

Hutto High School
Hutto, TX
05.2023

Skills

    Customer Service

    Patience and Empathy

    Time management skills

    Order Taking

    Conflict Resolution

  • Sales Techniques Mastery

Timeline

Cashier

Tropical Smoothie Cafe
03.2024 - 09.2024

Cashier

Mighty Fine Burgers
09.2023 - 05.2024

Cashier

Cinemark Theaters
06.2023 - 09.2024

High School Diploma -

Hutto High School

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Brenda Ruiz Anzorena