Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Brenda Sanchez

Kyle,TX

Summary

Seasoned FC Associate with background in managing and executing tasks related to fulfillment center operations. Demonstrated skills in inventory control, quality assurance, process improvement and team leadership. Known for improving operational efficiency while maintaining stringent safety standards. Consistently exceeded performance goals in previous roles. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

7
7
years of professional experience

Work History

FC Associate

Amazon
San Marcos, TX
12.2021 - Current
  • Stocked shelves with merchandise while adhering to inventory control procedures.
  • Organized backroom stock and maintained a neat and orderly work environment.
  • Processed returns according to company policies and procedures.
  • Implemented loss prevention measures to protect company assets.
  • Ensured compliance with health and safety regulations in the workplace.
  • Facilitated efficient flow of operations by delegating tasks among employees.
  • Collaborated with other departments to provide excellent customer service.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Selected products and items from shelves and pallets for customer orders.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Used handheld scanners to key in data for packages.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Labeled boxes and placed in outbound collection areas.
  • Limited damage to products and orders by using care when choosing items.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Read orders to verify attributes and quantities of merchandise.
  • Placed products on conveyors for final wrapping and shipment.

Head Cook, Hostess, Server

IHOP
Austin , TX
10.2017 - 12.2021
  • Ensured that all food safety regulations were followed in the kitchen.
  • Trained new staff members in safe food handling procedures and knife skills.
  • Monitored portion size and waste control to maintain cost effectiveness.
  • Created recipes for daily specials using seasonal ingredients available locally.
  • Resolved customer complaints quickly and efficiently while maintaining a professional attitude at all times.
  • Kept up to date on industry trends in order to develop innovative dishes.
  • Provided guidance and support to cooks during busy periods or when unexpected issues arise.
  • Worked closely with restaurant managers to ensure smooth operations in the kitchen.
  • Performed regular maintenance checks on equipment such as ovens, stoves, fryers.
  • Consulted with executive chef regarding menu changes or other matters related to the kitchen.
  • Followed recipes and procedures to prepare, season and cook food products.
  • Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
  • Kept kitchen, cooking utensils and storeroom clean and neat.
  • Operated variety of kitchen equipment to measure and mix ingredients.
  • Checked freezer and refrigerator each day to verify proper functioning.
  • Served as lead cook, guiding and assisting training of less experienced cooks.
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Sanitized counters and utensils used for preparation of raw meat, poultry, fish and eggs.
  • Cut, chopped and sliced meat and produce to prepare for cooking.
  • Communicated with kitchen employees, answered questions and offered insight into food preparations.
  • Trained kitchen workers on culinary techniques.
  • Placed orders for food and supplies used for preparing and cooking meals.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Generated food production sheets to forecast product and volume requirements based on menu selections.
  • Used computer to store and retrieve data and online orders.
  • Conducted regular quality control checks to ensure all dishes met hygiene and taste standards.
  • Ensured compliance with all relevant laws and regulations regarding food safety.
  • Trained new kitchen staff on cooking techniques and kitchen procedures.
  • Enforced strict health and hygiene standards in the kitchen and work areas.
  • Addressed customer feedback regarding food quality and presentation.
  • Led team in high-pressure environments, ensuring timely delivery of orders.
  • Fostered a collaborative and respectful kitchen environment, promoting team cohesion.
  • Oversaw the preparation of meals for special events and catering functions.
  • Developed and executed menu items, maintaining consistency with restaurant's culinary standards.
  • Monitored kitchen equipment for functionality and coordinated necessary repairs or replacements.
  • Assessed staff performance and provided constructive feedback and training.
  • Checked quality of food products to meet high standards.
  • Determined schedules and staff requirements necessary to prepare and plate food.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Ensured compliance with health and safety regulations at all times.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Accurately recorded customer information into reservation system.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Handled cash payments and reconciled daily transactions accurately.
  • Resolved any customer complaints or issues quickly and professionally.
  • Provided excellent customer service by addressing customer needs promptly.
  • Tracked inventory of tableware, linens, condiments., ensuring adequate supply levels at all times.
  • Assisted servers in bussing tables when needed during busy periods.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Took beverage orders and served drinks during peak meal times.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Assisted staff by serving food and beverages or bussing tables.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Accepted payments from guests for dine-in and take-out foods.
  • Spoke with patrons to drive satisfaction with food and service.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.

Education

High School Diploma -

Manor High School
Manor, TX
05-2017

Skills

  • Bilingual Spanish and English fluency
  • Organizational Systems
  • Computer Skills
  • Flexible Schedule
  • Teamwork and Collaboration
  • Attention to Detail
  • Community Outreach
  • Valid Driver's License
  • Tech-Savvy
  • Recordkeeping
  • Time Management
  • Customer Service
  • Excellent Communication
  • Multiple Priorities Management
  • Interpersonal Skills
  • Following Directions
  • Safety Procedures
  • Materials Handling
  • Stress Tolerance
  • Basic Math
  • Punctual and Reliable
  • Active Learning
  • Relationship Building
  • Quality Assurance
  • Decision-Making
  • Basic accounting
  • Fast Learner
  • Administrative duties
  • Quality assurance standards
  • Event Planning
  • Office Equipment Troubleshooting

Languages

English
Full Professional
Spanish
Full Professional

Affiliations

  • Fast learner
  • Openly Looking to learn new skills
  • Used to working with deadlines and under pressure situations
  • Great problem solving skills
  • Can do individual work or be part of a team and ensure all task are done promptly and correctly

Timeline

FC Associate

Amazon
12.2021 - Current

Head Cook, Hostess, Server

IHOP
10.2017 - 12.2021

High School Diploma -

Manor High School

Similar Profiles

CREATE PROFILE
Brenda Sanchez