Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Santiago

Los Angeles,CA

Summary

Compassionate Nursing Assistant with experience at Kaiser Permanente, skilled in patient care and basic life support. Proven ability to enhance patient safety through effective monitoring and collaboration with healthcare teams. Recognized for building trusting relationships with clients and families while maintaining accurate health records. Committed to continuous education and best practices in nursing care.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Kaiser Permanente
Los Angeles, CA
06.2023 - Current
  • Assisted nursing staff with patient care tasks and daily living activities.
  • Monitored vital signs, reporting changes to healthcare team promptly.
  • Maintained accurate patient records using electronic health record systems.
  • Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
  • Implemented infection control measures to enhance patient safety and comfort.
  • Participated in continuous education programs to stay current with best practices in nursing care.

Customer Service Representative

SUBWAY®Restaurants
Los Angeles, CA
08.2018 - 05.2023
  • Resolved customer inquiries and complaints effectively, ensuring satisfaction and loyalty.
  • Processed transactions accurately using point-of-sale systems to maintain financial integrity.
  • Trained new staff on operational procedures and customer service best practices.
  • Collaborated with team members to enhance workflow efficiency during peak hours.

Home Health Caregiver

Visiting Angels Living Assistance Services
Los Angeles, CA
02.2014 - 07.2018
  • Provided personalized care for clients, ensuring comfort and safety during daily activities.
  • Assisted with medication management, adhering to prescribed schedules and protocols.
  • Developed and maintained trusting relationships with clients and their families.
  • Documented patient progress and changes in health status for care team review.

Education

High School Diploma -

R.F.KENNEDY HIGH SCHOOL
Granada Hills, CA

Certified Nurse Assistant - Certified Nurse Assistant

CRITICAL CARE TRAINING CENTER
North Hollywood, CA
05-2022

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care

Certification

  • BLS - Basic Life Support
  • CNA - Certified Nursing Assistant

Timeline

Nursing Assistant

Kaiser Permanente
06.2023 - Current

Customer Service Representative

SUBWAY®Restaurants
08.2018 - 05.2023

Home Health Caregiver

Visiting Angels Living Assistance Services
02.2014 - 07.2018

High School Diploma -

R.F.KENNEDY HIGH SCHOOL

Certified Nurse Assistant - Certified Nurse Assistant

CRITICAL CARE TRAINING CENTER
Brenda Santiago