Brenda Saucedo
Aurora,CO
Summary
Expert in maintaining professional appearance and adapting to change,excel in creating positive customer experiences and fostering team development. Honorably skilled in client relationship building and staff training Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Cosmetics Counter Manager
Dillards
09.2018 - 02.2024
- Provided exceptional customer service through attentive listening, genuine interactions, and expert knowledge of products offered at the cosmetics counter.
- Maintained detailed records of sales transactions along with accurate documentation regarding client preferences in order to provide consistent services during future visits.
- Fostered a positive work atmosphere within the team by consistently demonstrating leadership skills while encouraging open communication amongst colleagues.
- Managed inventory levels, ensuring optimal stock availability and minimizing product waste.
- Maintained a clean and organized work environment, promoting safety and professionalism for both staff and customers.
Makeup Artist
MAC Cosmetics
01.2016 - 09.2018
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Scheduled onsite and offsite makeup appointments for clientele.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Built relationships with customers to encourage repeat business.
Operations and Merchandising Consultant
Sephora Inside JCPenney
06.2014 - 04.2017
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Created compelling in-store signage and displays that effectively promoted featured products and promotions.
- Streamlined product assortment, optimizing inventory levels for maximum profitability.
- Coordinated public relations efforts, securing positive press coverage that increased brand recognition.
- Implemented employee training programs focused on improving product knowledge and sales techniques.
- Improved store layouts and visual merchandising, creating a more appealing shopping experience for customers.
Education
GED -
New America School
Skills
- Client Relationship Building
- Staff Training and Development
- Adaptability to Change
- Store Cleanliness Maintenance
- Promotional event coordination
- Customer Service
- Team Leadership
- Scheduling and Coordinating
- Employee Development
- Promotions planning
- Professional Appearance
Languages
Spanish
Full Professional
Timeline
Cosmetics Counter Manager
Dillards
09.2018 - 02.2024
Makeup Artist
MAC Cosmetics
01.2016 - 09.2018
Operations and Merchandising Consultant
Sephora Inside JCPenney
06.2014 - 04.2017
GED -
New America School
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