Brenda Schmidt
Euless,TX
Summary
Accomplished Administrator with a proven track record at American Airlines, adept in office administration and team leadership. Excelled in enhancing internal customer service and streamlining payroll processes, showcasing exceptional attention to detail and decision-making skills. Fostered a culture of excellence and innovation, significantly improving team performance and operational efficiency.
Overview
11
11
years of professional experience
Work History
Administrator
American Airlines
HGR 3 2132 W 16th Ave, Dallas, TX 75261
05.2022 - Current
- Proffer and process overtime, field trips, and shift swaps.
- Process vacation changes according to leadership directions, the guidelines.
- Providing excellent service to our internal customers; including phone, email, and walk-in inquiries.
- Greets and directs team members and external visitors.
- Maintains office supply inventory and initiates department supply orders when necessary.
- Process time-sensitive requests
- Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules.
Business Office Coo
Elmcroft Senior Living
Arlington, TX
03.2015 - 05.2022
- Facilitated regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
- Developed high-performing teams through effective hiring, training, and performance management strategies.
- Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
- Partnered with HR on employee engagement initiatives that enhanced workplace morale while reducing turnover rates.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Life Enrichment Coordinator
Meadowood Assisted Living and Memory Care
Grapevine, TX
04.2014 - 03.2015
- Established strong relationships with community partners to bring additional resources and opportunities to enrich the lives of residents.
- Coordinated transportation logistics for off-site excursions, maximizing accessibility for all interested residents while ensuring safety protocols were maintained at all times.
- Promoted a positive environment within the facility by fostering teamwork among staff members and encouraging collaborative problem-solving efforts.
- Organized successful fundraising events to secure additional funding for life enrichment initiatives benefiting the residents.
- Recruited trained, and supervised volunteers to support the delivery of various life enrichment programs and services.
- Ensured compliance with applicable regulations pertaining to activity programming in senior living communities.
- Served as a resource for staff members seeking guidance on incorporating life enrichment principles into their daily interactions with residents.
Education
No Degree - Human Resources Development
Tarrant County College
Fort Worth, TXSkills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Office administration
- Administrative support
- Decision-making
- Team building and leadership
- Staff management
- New hire onboarding
- Timesheet processing
- Events coordination
- Performance monitoring
- Payroll administration
Timeline
Administrator
American Airlines
05.2022 - Current
Business Office Coo
Elmcroft Senior Living
03.2015 - 05.2022
Life Enrichment Coordinator
Meadowood Assisted Living and Memory Care
04.2014 - 03.2015
No Degree - Human Resources Development
Tarrant County College