Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Brenda Scruggs

Foley,AL

Summary

Dynamic entrepreneur and seasoned cashier with a proven track record at Marshalls and in self-employment. Expert in organizational growth and cash handling, I excel in conflict resolution and driving customer satisfaction. Successfully enhanced team productivity by over 30% through strategic leadership and operational efficiency. Skilled in balancing priorities and fostering team development.

Overview

48
48
years of professional experience

Work History

Cashier

Marshalls
Foley, AL
08.2024 - 01.2025
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers.

Owner

Self-employeed
Nashville, TN
01.1977 - 08.2019
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Delegated work to staff, setting priorities and goals.
  • Executed performance reviews to encourage improved productivity for team members.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Managed daily operations of business, including hiring and training staff.
  • Reviewed legal documents related to business operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Developed strategic plans to increase profitability and efficiency.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Oversaw budgeting and financial management.
  • Ensured compliance with local, state, and federal regulations.

Education

Associate of Arts -

MTSU
Murfreesboro, TN
05-1976

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • Organizational growth
  • Cash handling
  • Conflict resolution

Custom

As a business owner of eight salons, I can definitely multitask. Over the last 20 years, I have owned a condo and a house in Orange Beach that had a management company to lease and maintain the property I know what needs to be done to rent and take care of properties. I know what I expected from my team and how important those duties are to guest and owners alike. I am energic and strive for profection in my daily life and work. 

Timeline

Cashier

Marshalls
08.2024 - 01.2025

Owner

Self-employeed
01.1977 - 08.2019

Associate of Arts -

MTSU

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Brenda Scruggs