Brenda Seibert
Summary
Professional Secretary with over 14 years of experience managing daily administrative support tasks. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
22
22
years of professional experience
Work History
Secretary
Claymont City Schools
10.2010 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily attendance, attendance reports, work permits, and etc.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- First contact for students needs, made sure they had what they needed, if it was a schedule change, illness, if they were hungry, or just needed a listening ear.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance our schools processes.
- Screened visitors and issued badges to maintain safety and security.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
General Manager
Uhrichsville Waterpark
05.2016 - 09.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, and schedules.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Trained new employees on proper protocols and customer service standards.
- Managed all monies that came into the park.
Manager
Hog Heaven
10.2001 - 04.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
Education
High School Diploma -
Claymont High School
Uhrichsville, OH06.1993
Skills
- Schedule Management
- Customer Relationship Management
- Customer Service
- Multi-Line Phone Systems
- Payment Posting
- Mail Distribution
- Inter-Office Communications
- Keyboarding Skills
- Office Administration
- Office Equipment Operations
Timeline
General Manager
Uhrichsville Waterpark
05.2016 - 09.2023
Secretary
Claymont City Schools
10.2010 - Current
Manager
Hog Heaven
10.2001 - 04.2010
High School Diploma -
Claymont High School
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