Brenda Serna

First Choice Community Health Care

Albuquerque, NM

01.2013 - Current

Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Assisted back office patient processes to reduce office wait times.
Documented notes during patient visits.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Prepared treatment rooms for patient examinations.
Collected, labeled and stored laboratory specimens properly prior to testing.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Administered medications under physician's supervision.
Measured vital signs and took medical histories to prepare patients for examination.
Registered new patients into practice management software program accurately entering demographic information.
Administered injections, medications and treatments as directed by the physician.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Handled general office duties to support administrative staff during peak hours.

Summary