Brenda Serna
Albuquerque,NM
Summary
Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
First Choice Community Health Care
Albuquerque, NM
01.2013 - Current
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Assisted back office patient processes to reduce office wait times.
- Documented notes during patient visits.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Prepared treatment rooms for patient examinations.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Administered medications under physician's supervision.
- Measured vital signs and took medical histories to prepare patients for examination.
- Registered new patients into practice management software program accurately entering demographic information.
- Administered injections, medications and treatments as directed by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Handled general office duties to support administrative staff during peak hours.
Education
Medical Assistance certificate -
Pima Medical Institute
01.2013
Diploma -
Rio Grande High School
01.2011
Skills
- Word processing
- Urinalysis
- ECG
- Bilingual Spanish
- Integrity
- Team player
- Front office skills
- Injections
- Venipunctures
- TB
- OV/GYN Exam Tray
- Trigger point injections Exam Tray
- Colposcopy Exam Tray/Assist
- Insurance Verification
- Collect copays
- Referrals
- Medical office administration
- Intake control
- Phlebotomy
- Patient-focused care
- Direct patient care
- OB/GYN procedures
- Insurance verification
- Maintaining confidentiality
- Medical records confidentiality
- Data entry
- Medical terminology knowledge
- CPR
- Appointment setting
- Electrocardiography (EKG)
- Stocking supplies
- Communicating with patient families
- Ear irrigation
- Vital signs and examinations
Certification
Basic Life Support for Health Providers CPR
Languages
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
First Choice Community Health Care
01.2013 - Current
Basic Life Support for Health Providers CPR
Medical Assistance certificate -
Pima Medical Institute
Diploma -
Rio Grande High School
Similar Profiles
Chantell DraayerChantell Draayer
Early Childhood Consultant at Children's Choice Community Child Care ServicesEarly Childhood Consultant at Children's Choice Community Child Care Services
Jennifer FloresJennifer Flores
Claims Adjustment Analyst/Claims Service Coord at Community Health Choice - Harris HealthClaims Adjustment Analyst/Claims Service Coord at Community Health Choice - Harris Health
Daniel BarzmanDaniel Barzman
Chief Compliance Officer at COMMUNITY HEALTH CHOICE/HARRIS HEALTH SYSTEMChief Compliance Officer at COMMUNITY HEALTH CHOICE/HARRIS HEALTH SYSTEM