Summary
Overview
Work History
Education
Skills
Awards
Certification
Work Availability
Accomplishments
Timeline
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Brenda Shepherd

Brenda Shepherd

Summary

An organized multi-talented Individual. Has an outgoing, friendly " Can- Do" Attitude. Works at a high productivity and efficiency rate. Enjoys team work and strives to help assist team members to succeed. Maintains a professional yet fun environment. Would be an intricate member to your team.

Dynamic individual with hands-on experience in Care Giving and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

IHHS

Placer County Health & Human Services
04.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Avon Representative

New Avon LLC
05.2017 - Current
  • Direct Sales, Maintain a Highly productive, efficient, and professional atmosphere
  • Maintain Outstanding Customer relations, interpersonal relations
  • Proficient in POS Square Merchandise, online databases , invoicing & billing
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Direct Support Professional

S.T.E.P Strategies to Empower People
08.2018 - 05.2019
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Transported clients to medical and dental appointments to provide support.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Yard Supervisor

Livermore Valley Charter School
08.2007 - 12.2012
  • Managed and Supervised Children
  • Maintained Security and Protection of School and Children
  • Provided care and discipline, handling conflict resolutions, solving disputes
  • Reduced workplace accidents with consistent enforcement of safety guidelines and conducting routine inspections.
  • Addressed any conflicts or disputes among team members promptly, maintaining harmony within the workplace while ensuring swift resolution of issues.

Licensed Daycare Provider/ Owner

Shepherd Family Day Care
05.1996 - 05.2002
  • Provided High Quality Preschool level Education
  • Provided safety and welfare of infants and children, home- like caring atmosphere
  • CPR, First-Aid Certified, Taught Child development using cognitive and behavioral training
  • Improved parent satisfaction through consistent communication and timely updates on children''s progress.
  • Enhanced children''s social skills by organizing group activities and promoting cooperative play.
  • Fostered creativity among children by introducing various art projects, music exploration activities, and imaginative play scenarios within the classroom setting.
  • Promoted healthy habits among children through nutrition education and physical activity planning.
  • Developed age-appropriate curriculum with a focus on cognitive, emotional, and physical development milestones.
  • Built strong relationships with families, fostering trust and confidence in the care provided.
  • Maintained clean and organized facility, adhering to state licensing regulations and daycare standards.
  • Supported early literacy skills by incorporating storytime sessions and language-rich activities into daily routines.
  • Maintained detailed records of attendance, incident reports, and other required documentation in compliance with state regulations and daycare policies.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Managed day-to-day business operations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Education

High School Diploma -

Independence High School
San Jose, CA
06-1986

Skills

  • Organized

  • Multi-talented

  • Outgoing

  • Friendly

  • Can-Do Attitude

  • High productivity

  • High efficiency

  • Teamwork

  • Assisting team members

  • Professional

  • Fun environment

  • Customer service

  • Time management

  • Crisis intervention

  • Patient documentation

  • Individualized care plans

  • Team collaboration

  • Data entry

  • Conflict resolution

  • Communication skills

  • Safety compliance

  • Organization skills

  • Decision making

  • Friendly, positive attitude

  • Teamwork and collaboration

  • Problem-solving

  • Attention to detail

Awards

  • Volunteered at Livermore Youth Soccer League as a Rec + and Age group Coordinator. Trained individuals on scheduling, and master Excel Databases. Created, formed and ran Rec Plus League for Age U8 thru U19
  • Outstanding Sales Awards, Presidential club member for 3+ yrs for Avon Sales. Honor Society Award for 3 years Top Sales Individual in district. I have maintain top sales top 3 in past 6 years
  • Received Certificate in Family Day Care. Received Outstanding Customer Service Awards for best service provider. High work ethic and fast-paced volume. Awards for creating new and improved work methods and ideas to stream line processes
  • Served on PTO Board for Livermore Valley Charter School. Volunteered in Hospitality. Coached youth soccer for 6 years. on the board for 19 years Created and ran staff lunch program monthly

Certification

  • CPR/AED Certification
  • First Aid Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 300 coaches

Timeline

IHHS

Placer County Health & Human Services
04.2022 - Current

Direct Support Professional

S.T.E.P Strategies to Empower People
08.2018 - 05.2019

Avon Representative

New Avon LLC
05.2017 - Current

Yard Supervisor

Livermore Valley Charter School
08.2007 - 12.2012

Licensed Daycare Provider/ Owner

Shepherd Family Day Care
05.1996 - 05.2002

High School Diploma -

Independence High School

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Brenda Shepherd