Industrious maintenance supervisor committed to safety and focused on leading and supporting teams in goal achievement. Offering several years of experience monitoring maintenance and operational readiness of diverse equipment. Well-versed in analysis, identification and mitigation of safety hazards. Adept at reducing production downtime through scheduling, inspection and troubleshooting management.
Overview
17
17
years of professional experience
Work History
Maintenance Supervisor
Hawkinsville Property Inc
Hawkinsville, Georgia
05.2023 - Current
Supervised daily maintenance operations across multiple properties.
Coordinated repair schedules and maintenance requests from tenants.
Inspected facilities to identify maintenance needs and prioritize tasks.
Trained staff on safety protocols and equipment usage.
Conducted regular safety meetings to promote a safe working environment.
Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
Implemented preventive maintenance programs to enhance property conditions.
Collaborated with vendors for timely service and parts procurement.
Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
Ensured that safety regulations were followed by employees while performing maintenance tasks.
Inside Sales Representative
Transline Supply
Grand Prairie, Texas
01.2019 - 03.2023
Managed customer accounts and maintained relationships for long-term loyalty.
Assisted clients with product inquiries and provided tailored solutions.
Coordinated order processing and ensured timely delivery of products.
Collaborated with the marketing team to develop promotional materials.
Conducted market research to identify new sales opportunities and trends.
Utilized CRM software to track leads and customer interactions effectively.
Trained new team members on sales techniques and company policies.
Attended trade shows to promote products and engage with potential clients.
Provided customers with product information, pricing and availability.
Followed up on pending orders and inquiries in a timely manner.
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Cultivated and strengthened customer relationships to drive revenue growth.
Maintained detailed records of customer interactions, orders and account status updates.
Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
Delivered superior customer support to improve account retention rate.
Retail Sales Manager
Cline Clothing
Tallahassee, Florida
03.2015 - 03.2019
Managed daily retail operations and ensured smooth customer service experience.
Oversaw inventory management to maintain optimal stock levels and product availability.
Implemented visual merchandising strategies to enhance store presentation and appeal.
Collaborated with marketing team on promotional campaigns to drive sales growth.
Conducted performance evaluations for team members to identify training needs and improvement areas.
Created weekly and monthly reports on store performance and sales objectives.
Increased store sales by cross-selling complementary items.
Managed staffing schedules, interviewed potential employees, and provided training for new hires.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Maintained a clean work environment to promote safety standards.
Resolved conflicts between customers and staff members in a professional manner.
Maintenance Supervisor
Walmart
Tallahassee, Florida
05.2008 - 10.2018
Directed maintenance activities to provide continuous supply of heat, electric power or gas required for operations.
Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
Prepared and monitored budget to keep maintenance department financially sound.
Developed and implemented a comprehensive preventive maintenance program for all production machinery.
Implemented improved training procedures to better develop new personnel.
Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
Collected data to compile detailed reports for upper management and closely monitored equipment, tools and system upgrades.
Created detailed reports on machine downtime, root cause analysis, cost savings initiatives, and other relevant metrics related to production efficiency.
Established a system for tracking labor costs associated with each job completed by the team.
Implemented new technologies that improved overall operational efficiencies within the department.
Researched new products or services that would enhance the company's ability to maintain its competitive edge in the industry.
Developed and implemented safety procedures to ensure compliance with OSHA regulations.