Brenda Sierra
Tampa,FL
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable and successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Senor Tequilas Mexican Restaurant
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Line Cook
Fresh Kitchen
03.2023 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Server
Don Julios Autehntic Mexican Cuisine
01.2020 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Del Valle Mexican Grill
05.2018 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Freedom High School
Tampa, FL05.2018
Skills
- Food Presentation Talent
- Food Preparation
- Back of House Operations
- Customer Service
- Menu Item Memorization
- Kitchen Station Setup
- Cleaning and Hygiene
- Stocking and Replenishing
- Dining Customer Service
- Process Payments
- Cash Handling
- To-Go Order Preparation
Languages
Spanish
Native or Bilingual
Timeline
Server
Senor Tequilas Mexican Restaurant
10.2023 - Current
Line Cook
Fresh Kitchen
03.2023 - Current
Server
Don Julios Autehntic Mexican Cuisine
01.2020 - 07.2023
Server
Del Valle Mexican Grill
05.2018 - 03.2020
Freedom High School
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