Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Smith

Brenda Smith

Sour Lake,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

26
26
years of professional experience

Work History

Office Manager

MTS Equipment
05.2021 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.

Executive Sales Representative

Mannings Office Supplies
06.2004 - 09.2005
  • Expanded market share with the successful introduction of new products.
  • Generated quality leads through strategic networking at industry events, conferences, and online platforms.
  • Built strong relationships with potential clients, resulting in a significant increase in new business opportunities.
  • Conducted thorough market research, identifying trends and emerging opportunities for business growth.
  • Improved customer satisfaction by providing consistent follow-up and addressing concerns promptly.
  • Monitored competitor activity closely, ensuring our offerings remained competitive in the marketplace.
  • Designed tailored proposals for prospective clients showcasing unique features of our products/services to address their specific requirements.
  • Increased sales revenue by developing and implementing strategic sales plans for key accounts.

Business Account Executive

Sprint PCS/US Unwired
01.1999 - 05.2004
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
  • Provided sales forecasts within 95% accuracy each quarter and each year for long-term strategic planning.
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
  • Participated in monthly training on latest technology trends and products in industry.
  • Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
  • Reached average of 100% of sales goals each year.
  • Contributed long-term sales strategy ideas to team to promote continuing business success.

Education

No Degree - Office Administration

Lamar University
Beaumont, TX

High School Diploma -

Vidor Christian Academy
Vidor, TX
05-1988

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • MS office

Timeline

Office Manager

MTS Equipment
05.2021 - Current

Executive Sales Representative

Mannings Office Supplies
06.2004 - 09.2005

Business Account Executive

Sprint PCS/US Unwired
01.1999 - 05.2004

No Degree - Office Administration

Lamar University

High School Diploma -

Vidor Christian Academy

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Brenda Smith