Brenda Smith
Summary
Dynamic and innovative professional with a proven track record in the beverage service industry, notably at AA Admirals Club. Excelled in creating unique cocktails and enhancing customer experiences through exceptional service and creativity. Skilled in cleanliness and sanitation, alongside a flair for special event planning. Demonstrated ability to drive revenue growth and exceed service expectations.
Overview
11
11
years of professional experience
Work History
Private Bartender
Self Employed Services
05.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Bartender
AA Admirals Club
02.2020 - 05.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
Cashier
99 Only Store
03.2013 - 09.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certified - Bartending
Bartenders Academy
Tempe, AZ04.2019
Skills
- Cleanliness and sanitation
- Professional Appearance
- Creativity and Innovation
- Special Event Planning
- First Aid Training
- Changing beer kegs
- Cash Register Operation
- Food Service
- Food Preparation
- Highly reliable
- Responsible Alcohol Service
Languages
Spanish
Professional Working
Timeline
Bartender
AA Admirals Club
02.2020 - 05.2024
Private Bartender
Self Employed Services
05.2019 - Current
Cashier
99 Only Store
03.2013 - 09.2018
Certified - Bartending
Bartenders Academy
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