Brenda Smith
Sales And Health Care
Traverse City,MI
Summary
Dynamic and reliable professional with a strong background in customer service at Women Resource Center. Proven ability to build lasting relationships and drive sales through effective communication and suggestive selling techniques. Skilled in cash handling accuracy and multi-tasking, ensuring a positive experience for all customers.
Overview
38
38
years of professional experience
Work History
Sales Associate
Women Resource Center
09.2020 - 09.2025
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Nursing Assistant
Munson Medical Center
08.1987 - 09.2017
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Documented care actions by completing records and logs in medical software system.
- Bolstered patient satisfaction, offering compassionate support and addressing individual needs.
Education
Associate of Science - Management
Lansing Community College
Lansing, MI 05.2001 -
Skills
Customer service
Timeline
Sales Associate
Women Resource Center
09.2020 - 09.2025
Associate of Science - Management
Lansing Community College
05.2001 -
Nursing Assistant
Munson Medical Center
08.1987 - 09.2017