Skills
Summary
Work History
Education
Languages
Generic

BRENDA SOSA

Longview,TX

Skills

  • Eyelash extension
  • Sanitation procedures
  • Client education
  • Product recommendation
  • Appointment scheduling
  • Customer service
  • Inventory management
  • Problem solving
  • Time management
  • Team leadership
  • Aftercare instructions
  • Health regulations
  • Patience and calmness
  • Document organization
  • Multi-line phone operation
  • Confidentiality compliance
  • Data entry accuracy
  • Invoice processing
  • New employee training
  • Computer skills
  • Office administration
  • Customer and client relations
  • Office management

Summary

Experienced in maintaining a clean and sanitary workspace, adhering to health regulations while providing high-quality service. Demonstrated ability to educate clients on proper aftercare techniques and recommend suitable products based on individual needs. Proficient in scheduling appointments using online booking software and resolving complex customer issues by collaborating with various departments. Skills include effective problem-solving, time management, and inventory management, contributing to enhanced customer satisfaction.

Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Work History

Administrative Assistant

Novedades Reyna
Longview, TX
03.2023 - 07.2025
  • Managed scheduling and calendar coordination for executives, enhancing time management efficiency.
  • Developed and maintained filing systems, ensuring organized access to important documents.
  • Implemented office supply inventory management system, reducing waste and ensuring availability of resources.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Lash Artist

Blink
Texas
09.2023 - 03.2025
  • Maintained a clean and sanitary workspace in accordance with health regulations.
  • Recommended appropriate home care products suitable for each client's needs.
  • Educated clients on proper aftercare techniques for lashes.
  • Ensured that high-quality service was provided to every client at all times.
  • Scheduled appointments using online booking software systems.

Customer Service Representative

Mr. Calls
Longview, TX
08.2021 - 08.2023
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Supervisor

Chick Fil A longview tx
Longview, TX
06.2016 - 07.2021
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Trained new employees on company policies and procedures.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Created new strategies for improving customer service standards within the organization.

Education

High School Diploma -

Longview High Schol
Longview, TX
05-2013

Languages

English
Full Professional
Spanish
Full Professional

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