Brenda Starr

Work History

Best Gardaworld Company

01.2022 - 06.2024

Responded to customer requests for products, services, and company
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Resolved customer complaints with empathy, resulting in increased loyalty
Resolved customer complaints with empathy, resulting in increased loyalty and

RisingStarr Productions LLC

09.2000 - 09.2016

Asked open-ended questions to best understand client needs and determine the best travel offerings
Researched and created memorable and exquisite travel itineraries for high-level clients, celebrities, politicians, and business executives
Responded immediately to clients' questions, issues, and complaints and found effective solutions when required
Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness
Handled the travel arrangements for groups, couples, executives, and special needs clients
Handled contract signing, fee collection, business accounts payable and receivable functions, and event booking activities
Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events
Selected décor and event materials fitting clients' requests and vision
Planned event logistics by performing site evaluations and cost estimates
Spearheaded negotiations with vendors and subcontractors to maintain event budget
Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings
Built robust vendor network to secure cost-effective, high-quality products

Empire Executive Limosine

01.2008 - 10.2008

Transported high-value clients with professionalism and discretion
Drove town cars, buses, party vehicles and other vehicles to meet customer needs
Completed individual and business documentation on-time and with minimal errors
Cleaned, sanitized and vacuumed vehicles after rides to prepare for next customer
Relayed location information to dispatch service and checked on next appointments
Avoided passenger displeasure and damage to items by stowing belongings with care
Responded to specific locations at designated times to handle customer reservations
Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes
Consistently provided friendly and fast service, resulting in a high number of repeat clients and referrals

New Jersey Transit Station

01.1994 - 06.2000

Operated navigation equipment and two-way radio while remaining focused on safety and efficiency
Transported passengers on predetermined routes while following local traffic regulations
Performed all duties with personable communication and professionalism including bus operation and passenger interaction
Provided information to passengers, including route, schedule and fare information
Maintained timely adherence to schedules and safety protocols
Adhered to company determined schedules and routes to ensure timely arrivals and departures
Obeyed all DOT rules and regulations in addition to local laws and stipulations
Assisted disabled passengers in boarding and exiting the bus