
Dynamic and empathetic HR professional with 15 years of progressive experience in recruitment, onboarding, and administrative operations. Recognized for improving processes, strengthening collaboration, and ensuring accuracy in every aspect of HR support. Skilled in HRIS management, confidential data handling, and cross-functional teamwork, with a proven ability to streamline workflows and enhance employee and candidate experiences. Proficient in Microsoft 365 (Outlook, Excel, Teams, SharePoint) and committed to driving organizational success through clear communication, integrity, and continuous improvement.
HR Coordinator- Supported operations management with scheduling, reports, and workflow improvements.
HR Assistant-Assisted with new hire paperwork, screening applicants, and scheduling interviews.
Customer Service Lead- Trained and coached service reps; handled escalated customer concerns.