Summary
Overview
Work History
Skills
Hobbies
Timeline
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Brenda Susca

Lancaster,CA

Summary

Second Career Choice-Flight Attendant: Passionate about pursuing a new career as a flight attendant. With a strong foundation in customer service a genuine desire to embark on a new journey, excited about the prospect of contributing learned skills and dedication to creating a comfortable, safe and memorable flying experience for passengers. Looking forward to embracing the challenges and rewards of a career as a flight attendant with the same enthusiasm applied to past bakery businesses.

Overview

33
33
years of professional experience

Work History

Waitress

Pour D'Vino Wine Bar
10.2016 - 07.2018
  • Offered exceptional customer service by assisting patrons with wine selections, answered inquiries, and ensuring their overall enjoyment.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Business Owner/Operator

First Class Cakes
05.1985 - 10.2015
  • Founded and managed two successful bakeries, overseeing all aspects of business operations, from baking to sales and customer service.
  • Built loyal customer base by consistently delivering high-quality products and exceptional service.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Kept all building areas and equipment functional and well-organized to promote safety and business performance.

Skills

  • Customer Service
  • Communication Skills
  • Problem Solving
  • Adaptability
  • Safety Awareness
  • Team Work

Hobbies

  • Enthusiastic Certified scuba/safety diver with 25 years of experience exploring underwater environments.
  • Avid cyclist who enjoys both outdoor and indoor cycling, fostering physical fitness and mental clarity.
  • Dedicated weightlifter with a focus on strength training and maintaining a healthy lifestyle.


Timeline

Waitress

Pour D'Vino Wine Bar
10.2016 - 07.2018

Business Owner/Operator

First Class Cakes
05.1985 - 10.2015

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Brenda Susca