Brenda Tanner
Arlington
Summary
Life Coach, customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement. Awarded top sales associate in my region.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Resident Assistant
Restored Hope Ministries
08.2025 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Facilitated community events to enhance resident engagement and foster a supportive living environment.
- Provided conflict resolution support, ensuring positive relationships among residents and staff.
- Implemented safety protocols, maintaining a secure living space for all residents.
- Trained new staff on procedures and best practices, improving team efficiency and service quality.
- Coordinated resource distribution for residents, streamlining access to essential services and information.
- Monitored facility conditions, reporting maintenance issues promptly to ensure a safe and pleasant environment.
- Analyzed resident feedback to inform program improvements, enhancing overall satisfaction within the community.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
CEO & Founder
Keep It Simple with Brenda Life Coaching
04.2017 - Current
- Health and wellness coaching dedicated to helping clients meet their healthy living goals.
- Establish and maintain relationships with community groups, healthcare organizations, and associations.
- Consult with all clients one-on-one to review progress towards goals and recommend adjustments.
- Developed comprehensive coaching programs to enhance client engagement and personal growth.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Fostered culture of continuous improvement, encouraging innovation and rewarding exceptional performance.
Booking Sales Agent
Park Hill Portraits
11.2022 - 08.2024
- Enthusiastic team player providing superior customer service with attention to detail.
- Booking 3500 plus portrait shoots, taking phone calls and selling customers on company products.
- Exceeding daily sales goals maintaining top sales.
- Developed and maintained strong client relationships to ensure repeat business and referrals.
- Executed sales strategies to meet and exceed monthly targets and revenue goals.
- Developed strong relationships with clients through excellent customer service and regular followups.
Recruiter
CorTech/MSI
10.2021 - 10.2022
- Recruiting financial advisors for Wells Fargo and partnering banks.
- Meeting with potential candidates, presenting offers, negotiating contracts.
- Streamlined recruitment processes to enhance candidate sourcing and selection efficiency.
- 200 calls per day, experience dealing with gate keepers, exceeding sales goals.
- Developed and maintained strong relationships with hiring managers to align recruitment strategies with business needs.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Patient Treatment Coordinator
Smile Doctors
12.2018 - 10.2021
- Consistently ranked #1 performer out of 35 sales offices. Most recognized for outstanding sales despite Covid-19 restrictions and interruptions to business.
- Created and implemented sales roadmap by analyzing existing relationships and developing sales.
- Achieved growth through lunch and learns, market trends and business development programs with marketing services to support promotional efforts.
- Recognized for problem resolution and acted as an internal advocate to maximize awareness, and enthusiasm for selling solutions.
- Worked with marketing team to design lead generation and sales campaigns.
- Streamlined appointment scheduling processes, improving overall patient flow and satisfaction.
- Collaborated with dental professionals to optimize treatment strategies and enhance patient outcomes.
Customer Service Rep/Pray Minister
Life Outreach International
05.2007 - 04.2017
- Recognized for exceptional relationship-building resulting in outstanding client retention.
- Quickly earned reputation as go-to counselor for critical individuals needing most care.
- Assisted ministry in global outreach and humanitarian relief locally and abroad.
- Resolved customer inquiries and concerns efficiently, enhancing satisfaction levels.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Theology
Oral Roberts University
Associate Degree - Biblical Studies, Biblical Counsel
Charis Bible College
Arlington, TX05-2025
Certification - Nutrition Wellness Coaching
Institute of Integrative Nutrition
New York, NYSkills
- Time management
- Team player
- Supportive
- Activity planning
- Relationship building
- Documentation and reporting
- Positive and professional
- Role modeling
- Health and safety compliance
- Mental health awareness
- Policy reinforcement
- Sales expertise
Accomplishments
- Achieved top 3%sales over two offices by completing goals with accuracy and efficiency.
- Supervised team of 10 staff members.
- Documented and resolved contract issues which led to top sales.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- Certified Aroma Touch Therapy
- Certified Health Coach Institute of Integrative Nutrition
Timeline
Resident Assistant
Restored Hope Ministries
08.2025 - Current
Booking Sales Agent
Park Hill Portraits
11.2022 - 08.2024
Recruiter
CorTech/MSI
10.2021 - 10.2022
Patient Treatment Coordinator
Smile Doctors
12.2018 - 10.2021
CEO & Founder
Keep It Simple with Brenda Life Coaching
04.2017 - Current
Customer Service Rep/Pray Minister
Life Outreach International
05.2007 - 04.2017
Theology
Oral Roberts University
Associate Degree - Biblical Studies, Biblical Counsel
Charis Bible College
Certification - Nutrition Wellness Coaching
Institute of Integrative Nutrition