Brenda Taylor
Houston,TX
Summary
Dedicated, detail-oriented and analytically driven professional with experience exploring data, investigating problems, and deriving insights and data visualization tools, including proficiency in QuickBooks Online and comprehensive bookkeeping/accounting skills, as well as customs compliance and import documentation. Competent in writing ad-hoc scripts and automation in Python, with a solid understanding of R and other similar languages. Adept at collaborating with internal teams, government agencies, and customers to deliver exceptional service while adhering to policies and resolving customs-related issues. Self-motivated, resourceful, and tech-savvy, committed to contributing to the success of the team. Additionally, possessing experience in online harm mitigation, specializing in safety, anti-spam, security, fraud, and adversarial spaces, enabling a comprehensive understanding of the intricacies and risk factors associated with online interactions.
Overview
5
5
years of professional experience
Work History
Material Handler
Federal Express
09.2016 - 01.2021
- Processed commodities identified as requiring specialized processing, reducing the risk of penalties through proper classification and duty preference application.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Collaborated closely with internal staff, various departments, customers, and government agencies to deliver impeccable service and alert them of hazards and other issues for quick resolutions.
- Verified documentation and condition of freight to assure quality standards were achieved, while maintaining and updating all shipment documentation, to ensure compliance with record-keeping requirements.
- Conducted data entry and processing of various import-related documentation for submission to US Customs, including handling Participating Government Agencies (PGAs).
- Proactively followed up on customs matters and resolved problems as they arose.
Inventory Associate
RGIS Inventory
01.2016 - 04.2017
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed data entry and completed proper paperwork.
- Provided impeccable customer service, ensuring high satisfaction levels among clients.
- Conducted entry reconciliations when needed to ensure accuracy.
Education
Associate of Applied Science - Accounting
Lonestar College
05.2024
License - Insurance Adjusting
Texas Adjuster School
Skills
- Proactive critical thinking, problem solving and time management
- Analytical mindset with the ability to derive insights from complex datasets
- Self-motivated and resourceful
- Tech-savvy and avid computer user
- Microsoft Office
- Skilled in writing ad-hoc scripts and automation using Python
- Exceptional customer service skills, both in virtual and brick-and-mortar call center environments
- Troubleshooting and investigative skills
- Proficiency in QuickBooks Online or comparable accounting software
- Comprehensive bookkeeping/accounting expertise: AR, AP, journal entries, reconciliation, etc
- Thoughtfulness, creativity, and empathetic but friendly tone and professional demeanor
- Familiarity with R and similar languages for data analysis
Acquiring coding and programming knowledge through various workshops like SheCodes and Code Academy
SheCodes offers a solid introduction to product development, product design and product management. Codecademy is an online platform that teaches programming skills to students of all levels. Through thousands of online courses, Codecademy offers a wealth of content covering 12 programming languages and two markup languages (HTML and CSS).
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Material Handler
Federal Express
09.2016 - 01.2021
Inventory Associate
RGIS Inventory
01.2016 - 04.2017
Associate of Applied Science - Accounting
Lonestar College
License - Insurance Adjusting
Texas Adjuster School
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