Brenda Thompson
Williston,ND
Summary
Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and extend learning to provide excellent office management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office administrative position.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Peer Support Specialist
Dr Greg Volk, Volk Human Resource
05.2022 - 12.2022
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
- Increased community awareness of mental health issues by conducting outreach presentations at local schools, businesses, and organizations.
- Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain safety and stability within the supportive environment.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Administrative Assistant
Neset Consulting Service, LLC
05.2006 - 08.2012
- Answered incoming calls, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Business Administration - Accounting And Business Management
Spokane Community College
Spokane, WA07.1992
High School Diploma -
Spokane Falls Adult Extended Education
Spokane, WA06.1991
Skills
- Data Entry
- Computer Skills
- Time Management
- File Organization
- Microsoft Office Suite
- Invoice Processing
- Employee timesheet processing
- Account Reconciliation
- Payroll and budgeting
- Professional, mature and respectful to others
Accomplishments
- Developed and implemented, Drilling scheduling and observation which resulted in increased company efficiency and productivity.
- Designed a more efficient Excel template to track and manage office personnel and quarterly payroll reconciliation and quarterly taxes.
- Completed payroll for staff of 54 direct reports.
Certification
- Certified Peer Support Specialist I
- Supervising Peer Support Specialist I - Training certificate of completion
- Responsive Risk Reduction for Women - certificate of completion
- Thinking for a Change- certificate of completion
- Level 2.1 Intensive Outpatient Treatment - certificate of completion
- ASAM Level 3.5 High Intensity Residential Treatment Program.
Timeline
Certified Peer Support Specialist
Dr Greg Volk, Volk Human Resource
05.2022 - 12.2022
Administrative Assistant
Neset Consulting Service, LLC
05.2006 - 08.2012
Associate of Business Administration - Accounting And Business Management
Spokane Community College
High School Diploma -
Spokane Falls Adult Extended Education
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