Brenda Tillman
Houston,TX
Summary
Easy going and professionally trained. I take my career very seriously. Wether I'm cooking or cleaning I will do it to the fullest and best of my ability. I get along with other well. Some might call me a people pleaser however I will not overload myself with someone else's duties. But always willing to help if needed. I'm the type of person that if I see something needs to be done or taken care of I will do it, asked or not. But I do not want to over step any boundaries put in place. I love what I do so I do not see it as a job. I see my career as a second home.
Overview
3
3
years of professional experience
Work History
Cook, Dishwasher
Career and Recovery Resources
Houston, TX
02.2023 - 02.2025
- Resolved customer complaints regarding food quality or services provided.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Checked completed orders for correct quantity and quality.
- Executed proper techniques when preparing menu item ingredients.
- Organized storage areas for efficient usage of space.
- Managed portion control using correct utensils during preparation and plating.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Followed established procedures and requirements for safe food handling, storage and service.
- Set up and performed initial prep work for soups, sauces and salads.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Adhered to food safety standards when storing and preparing foods.
- Used standardized recipes and other instructions to prepare food.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Ordered supplies as needed for the kitchen.
- Requested supplies and equipment orders, explaining needs to managers.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Monitored stock levels of food items and ordered more when necessary.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Checked quality of food products to meet high standards.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Received and stored food and supplies.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Supervised and trained kitchen staff on proper preparation techniques.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Made meals in accordance with company standards and requirements.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Grilled and deep fried various foods from meats to potatoes.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Monitored temperatures of prepared food and cold-storage areas.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Replenished food items from inventory and rotated ingredients.
- Distributed food to service staff for prompt delivery to customers.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Set up work stations prior to opening to minimize prep time.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Worked with cross-functional teams to achieve goals.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted chef with food measurements, preparation and storage when necessary.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Inspected dishes closely to check for remnants of food or dirt.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Sanitized surfaces after each use following standard sanitation practices.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Replenished soap dispensers with detergent when necessary.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Hand-washed items unsuitable for machine washing.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Organized trays with cutlery prior to serving meals to customers.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Operated commercial dishwashing machines efficiently.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Managed dish area organization and cleanliness.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Followed proper procedures to clean large and unwieldy kitchen supplies.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Replaced clean utensils in storage bins for easy access.
- Adhered to sanitary regulations to prevent contamination with food products.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Ensured timely availability of clean dishes for various meal services.
- Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
Warehouse Worker
Weee!!
Houston, TX
08.2022 - 02.2023
- Grocery pickup
- Grocery stocker
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Transported goods to designated areas within the warehouse facility.
- Organized warehouse space for efficient storage of products.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Staged and sorted multiple types of products for loading.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assisted in packaging and labeling of products for shipment.
- Inspected incoming shipments for damage or discrepancies.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Monitored temperature and humidity levels in warehouse.
- Processed returns of defective merchandise as required.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Used scanners to track parcel information, condition or receipt.
- Inspected damaged goods prior to disposal or return to vendor.
- Provided assistance in loading and unloading containers from ships and trains.
- Ensured safety protocols were followed at all times while operating machinery.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Education
Food Handlers And Tabc - Cook And Serve Alcohol
Career And Recovery
2525 San. Jacinto 02-2022
GED -
J. Frank Dobie High School
Blackhawk And Beltway 810-2005
Skills
cook
dishwasher
order runner
inventory
food prep
stocker
Timeline
Cook, Dishwasher
Career and Recovery Resources
02.2023 - 02.2025
Warehouse Worker
Weee!!
08.2022 - 02.2023
Food Handlers And Tabc - Cook And Serve Alcohol
Career And Recovery
GED -
J. Frank Dobie High School