Brenda Torres
Fort Worth,TX
Summary
I am motivated to work with patients, families and care teams efficiently. I am friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
6
6
years of professional experience
Work History
Administrator
Anchor Pediatric Therapy
02.2023 - 03.2024
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- EMR
Patient Coordinator
Eyeconic Visioncare
08.2021 - 01.2023
- Provided complete patient assessments and communicated with patients to understand medical histories.
- Managed check ins as well as checking patients out while dealing with copays and billing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Gathered, charted and analyzed patient history data and discussed key points with clinicians.
- Excellent Communication
- Multitasking
- Word Excel
After School Site Coordinator
YMCA
08.2018 - 02.2020
- I would operate after school program and manage activity schedules, weekly lesson plan creations, enrichment activity, and homework/CATCH implementation
- Also work with staff, parents and school principal.
Education
Associate - Art
Tarrant County College
Fort Worth, TXSkills
- Microsoft Office (5 years)
- Bilingual (10 years)
- Childcare
- Case Management
- Medication Administration
- Babysitting
- Spanish
- Insurance Verification
- Customer Service
- Time Management
- Patient Flow Coordination
Timeline
Administrator
Anchor Pediatric Therapy
02.2023 - 03.2024
Patient Coordinator
Eyeconic Visioncare
08.2021 - 01.2023
After School Site Coordinator
YMCA
08.2018 - 02.2020
Associate - Art
Tarrant County College
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