Summary
Overview
Work History
Education
Skills
Timeline
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Brenda Trinidad

Fern Park,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Outgoing and energetic Server Trainer skilled at bringing new employees up to speed. Gifted instructor with strong verbal and written communication skills. Conversational abilities in English and Spanish.

Competent Server Trainer offering 10+ years of food service experience in multiple restaurants and bakeries. Quick learner with good multitasking skills and exceptional work ethic. Delivers training on discussing menu items in detail, providing targeted suggestions and finishing dishes for new employee development.

Overview

8
8
years of professional experience

Work History

Server Trainer

Buca Di Beppo
Maitland, FL
10.2020 - 07.2021
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.

Server

Paradiso 37
Lake Buena Vista, FL
05.2017 - 05.2020
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Server

Spice Modern Steakhouse
Orlando, FL
08.2016 - 10.2018
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Lead Cake Decorator

Publix
Orlando, FL
08.2014 - 05.2016
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Designed specialty cakes for weddings, birthdays and graduations.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Packaged and priced each product according to company pricing procedures.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Precisely arranged display cases throughout workday to highlight finished products.

Cake Decorator

Cake And Sugar Creations
Vega Alta, Puerto Rico
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Managed material inventory and ordered new materials when needed.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Carefully sculpted figurines, decorations and floral designs using fondant icing and hardened sugar.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.

Education

FBLA Certification & High School Diploma -

Lino Padron Rivera High School
Vega Baja, P.R.

Associates - Culinary Arts

Instituto De Banca Y Comercio - San Juan
San Juan, PR

Skills

  • Food Quality Standards
  • Team Member Training
  • High-Volume Dining
  • Menu Presentation
  • Restaurant Procedures Knowledge
  • Sales
  • Menu Memorization
  • Wine Service
  • Training Expertise

Timeline

Server Trainer

Buca Di Beppo
10.2020 - 07.2021

Server

Paradiso 37
05.2017 - 05.2020

Server

Spice Modern Steakhouse
08.2016 - 10.2018

Lead Cake Decorator

Publix
08.2014 - 05.2016

Cake Decorator

Cake And Sugar Creations

FBLA Certification & High School Diploma -

Lino Padron Rivera High School

Associates - Culinary Arts

Instituto De Banca Y Comercio - San Juan

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Brenda Trinidad