Brenda Troupes
Hopkinton,MA
Summary
Licensed Practical Nurse with hands-on experience in medication administration, vital sign monitoring, wound care, and catheter care. Known for accurate charting, infection control, and compassionate support in fast-paced patient care settings. Detail-oriented LPN with experience supporting patient assessments, care planning, and shift handoffs in facility settings. Skilled in communicating with physicians, RNs, families, and care teams, while maintaining accurate records, HIPAA compliance, and timely medication reconciliation. Adaptable nursing professional with strengths in infection control, emergency response, and safe direct patient care. Experienced in monitoring changes in condition, documenting treatments, and supporting patient education to promote positive outcomes.
Overview
1
1
Certification
10
10
years of professional experience
Work History
LPN
Riverbend Nursing Home
Natick, Massachusetts
05.2011 - 01.2012
- Supported nursing assistants during patient care routines and shift handoffs.
- Administered medications to patients according to facility protocols. and recorded treatments according to facility policies.
- Monitored and recorded patient vital signs to ensure accurate health assessments, and shared changes with licensed staff.
- Organized and updated patient care charts for accurate record-keeping. and care records for clear shift documentation.
- Assisted with admissions, transfers, and discharge preparation in a facility.
- Communicated patient needs with physicians, RNs, and family members.
- Supported infection control procedures and safe resident care practices.
- Coordinated daily assignments and maintained smooth unit operations.
- Assessed patients' health conditions and monitored changes in their condition.
- Responded promptly to emergency situations.
- Ensured all safety protocols were followed during patient care.
- Observed and reported changes in the condition of patients and signs and symptoms of deviations from normal health status.
- Directed nursing staff activities and offered support.
- Maintained accurate medical records and updated them regularly.
- Documented adverse patient reactions to medications and reported findings to supervisors.
- Provided patient care plans, treatments, and medications according to physicians' orders.
- Identified potential problems or risks that could affect patient outcomes.
- Evaluated patient responses to treatments and interventions and documented progress notes accordingly.
- Communicated effectively with patients, families, colleagues, and other healthcare professionals.
- Educated patients on conditions, medications and self-care skills.
- Carried out physician orders accurately while adhering to hospital policies and procedures.
- Monitored medication administration for accuracy, compliance, and effectiveness of the treatment plan.
- Charted changes in patient conditions and discussed concerns with a supervising healthcare provider.
- Documented patient medical histories, current symptoms and vitals.
- Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
- Observed strict confidentiality and safeguarded all patient-related information.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
- Communicated with patients with compassion while keeping medical information private.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
- Delivered high-quality direct and indirect nursing care to patients.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
Phlebotomist/EMT
UMass Medical School
Worcester, Massachusetts
02.2005 - 03.2011
- Collected venous and capillary specimens in UMass Medical School patient care areas.
- Verified patient identity using two identifiers before blood collection.
- Labeled specimens accurately and prepared them for laboratory transport.
- Followed infection control and safety procedures during phlebotomy tasks.
- Updated specimen records in laboratory and electronic medical systems.
- Communicated with patients to explain collection steps and reduce anxiety.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Assisted in the training of new phlebotomists.
- Responded quickly and effectively to emergency situations.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Monitored patients for adverse reactions and provided immediate care as needed.
EMT
Response Ambulance Company
Fall River, Massachusetts
08.2002 - 11.2004
- Assessed patients at scene using EMT protocols and emergency care guidelines.
- Administered basic life support during ambulance transport with Response Ambulance Company.
- Monitored vital signs and documented patient condition in care reports.
- Communicated with dispatchers, nurses, and hospital staff during patient transfers.
- Operated stretcher, oxygen equipment, and emergency medical supplies safely.
- Lifted and moved patients using proper body mechanics and safety steps.
- Followed response procedures during trauma, medical, and transport emergencies.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Remained level-headed and proactive during emergency situations.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Participated in continuing education courses to maintain certification requirements.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Suctioned airways to clear obstructions and help patients breathe.
- Bandaged wounds and determined necessity for stitches or sutures.
Emergency Room Technician
Charleton Memorial Hospital
Fall River, Massachusetts
05.2002 - 04.2003
- Collected vital signs and reported changes to nursing staff.
- Assisted physicians with wound care and minor procedure setup.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
- Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Managed the flow of patients through triage to ensure timely access to medical care.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Built strong and trusting rapport with clients and loved ones.
Education
High School Diploma -
Hopkinton High School
Hopkinton, MA06-2000
High School Diploma -
Hopkinton High School- Peer Mediator Program
Hopkinton, MA06-2000
Psychology
Emmanuel College
Boston, MAEmergency Medical Technician
Bristol Community College
Fall River, MA06-2002
Licensed Practical Nurse ( LPN) - Practical Nursing
Massbay Community College
Framingham, MA06-2010
Skills
- Medication administration
- Vital sign monitoring
- Wound care
- Catheter care
- Care plan documentation
- Patient assessment
- Charting accuracy
- Infection control
- Care coordination
- Medication reconciliation
- Effective communication
- Clinical judgment
- Attention to detail
- Compassionate care
- Team collaboration
- Documentation accuracy
- Medical office administration
- Geriatric care
- Staff supervision
- HIPAA compliance
- Patient intake
- Empathetic and compassionate
- Diabetes management
- EKG administration
- Patient assessments
- Family communication
- Shared governance
- Patient evaluations
- Direct patient care
- Transcribing orders
- Caring for wounds
- Medical records security
- Maintaining nutrition
- Emergency response
- Anatomy
- Pediatric care
- Educating families
- Breathing treatments
- Health education
- ADL assistance
- Verbal and written communication
- Patient triaging
- Trauma-informed care
- Outpatient care
- Counting narcotics
- Pulse oximetry tracking
- Charting and recording
- Psychotropic medications
- HIPAA protocols
- Vital signs
- Palliative care
- Tracking symptoms
- Medical records management
- Medication dispensing
- [Type] EMR software
- Quality assurance
- Biomedical hazard disposal
- Vital signs monitoring
- Patient management
- Care planning
- Pain management
- Patient safety protocols
- Behavioral assessment
- Healthcare software proficiency
- End-of-life care
- Rehabilitation techniques
- Cultural competence
- EMR / EHR
- Clinical documentation
- Home health care
- Documenting incidents
- Physical assessment
- Case management
- Documenting intake
- Mental health support
- Inpatient care
Certification
- Emergency Medical Technician ( EMT) License # E859218
- Licensed Practical Nurse ( LPN ) License # LN86342
- Phlebotomy /IV insertion
Timeline
LPN
Riverbend Nursing Home
05.2011 - 01.2012
Phlebotomist/EMT
UMass Medical School
02.2005 - 03.2011
EMT
Response Ambulance Company
08.2002 - 11.2004
Emergency Room Technician
Charleton Memorial Hospital
05.2002 - 04.2003
High School Diploma -
Hopkinton High School
High School Diploma -
Hopkinton High School- Peer Mediator Program
Psychology
Emmanuel College
Emergency Medical Technician
Bristol Community College
Licensed Practical Nurse ( LPN) - Practical Nursing
Massbay Community College