Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brenda Vargas

Costa Mesa,CA

Summary

Dedicated Area Manager professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and deliver high performance.

Overview

3
3
years of professional experience

Work History

Integrated Solutions Manager

AT&T Mobility
07.2023 - Current
  • Recruited, interviewed, hired , fired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Fleet vehicle management responsibilities including Samsara Application.

Retail Store Manager

AT&T Mobility
07.2022 - 06.2023
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed and developed 13 employees. Built a winning team by leading in the trenches. Top 10 in the Submarket Q1 and Q2 #1 in the market Q1 in growing Voice & Fiber by 140%.
  • Optimized store displays and appearance via strategic merchandising. Completed routine store inventories.
  • Created employee schedules to align coverage with forecasted demands.
  • Assisted with hiring, training and mentoring new staff members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Integrated Solutions Consultant

AT&T Mobility
10.2020 - 06.2022
  • Specialize in field sales with the focus of growing voice gross adds while delivering White Glove Experience with every customer. Exceeded attainment over 100% every month. Power rank 145% for each year. Strategic up-selling warm leads closing OTS (on the spot) and weekend events. Inspiring my team through high performance and teamwork.
  • As a direct sales position, generates new sales of AT&T products and services to residential customers. Assists residential customers with setting up new devices sold by the consultant during the home visit. Achieve sales and service objectives. Providing subject matter expertise regarding technical issues relating to sales; based on technical needs; preparing proposals, presentations, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners, including design and engineering; and researching customer's business and industry to identify new sales opportunities.

Education

Bachelor of Arts - Communications

California State University - Fullerton
Fullerton, CA
05.2019

Skills

  • Business Solutions
  • Wireless Sales
  • Manage Employees
  • Salesforce Software
  • Delegation and Supervision
  • Recruitment and Training
  • Spanish Bilingual
  • Team Management

Languages

Spanish
Native or Bilingual

Timeline

Integrated Solutions Manager

AT&T Mobility
07.2023 - Current

Retail Store Manager

AT&T Mobility
07.2022 - 06.2023

Integrated Solutions Consultant

AT&T Mobility
10.2020 - 06.2022

Bachelor of Arts - Communications

California State University - Fullerton

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Brenda Vargas