Brenda Wade
Sumter,SC
Summary
Caring Case Manager/Patient Advocate with successful background working as positive intermediary between therapeutic settings and patients undergoing treatment. Excellent communication and problem-solving abilities.
Overview
32
32
years of professional experience
Work History
Patient Observer
Prisma Health Tuomey
02.2022 - Current
- Provide a safe environment for patients who are on One to One Supervision for Suicide Precautions, Behavioral Restraints, Line of Sight or Patient Safety
- Assisted nursing staff with maintaining accurate patient records for timely communication of relevant information to medical teams.
- Enhanced patient comfort by providing compassionate and attentive care during observation periods.
Clerk
Sumter Probate Court
03.2019 - 02.2022
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Increased efficiency by streamlining filing systems and organizing important documents.
- Detailed record keeping, courteous assistance to customers in person and by phone.
RSP, Rehabilitation Service Provider II
The Bowen Center
06.2016 - 06.2017
- Collaborated with interdisciplinary teams for comprehensive patient treatment plans, improving overall outcomes.
- Evaluated patient progress through regular assessments, adjusting treatment plans to optimize results.
- Maintained detailed documentation of patient treatments, progress, and discharge planning for accurate case management.
- Participate in a professional team to provide effective home based assistance with a full range of personal concerns.
- Implemented appropriate therapeutic interventions (such as coping rehearsal, play therapy, resiliency training) as prescribed by treatment plan both in-home and in office.
Family Case Manager, Assessment
Indiana Department of Child Services
02.2014 - 07.2014
- Daily assessment of caseload of child abuse and neglect allegations with full investigative reporting to the courts, case management activities, CANS scoring of individuals being assessed, CFTM participation and planning.
- Enhanced family well-being by conducting comprehensive assessments and developing individualized case plans.
- Improved child safety by closely monitoring at-risk families and providing timely interventions when necessary.
Personal Caregiver
ALS Patient
11.2007 - 06.2008
- Coordination of care with healthcare and service providers.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
Executive Director
Hesed House
11.1999 - 05.2001
- Provided leadership in the administration, budget control and supervision of staff and volunteers in a not for profit agency serving Elkhart and surrounding counties
- Assured consistent service standards in accordance with the agency mission to meet physical, emotional, spiritual and housing needs of young single mothers and their children.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
Intensive Case Manager Ujamma Specialized Alternative Care
Ujamma Specialized Alternative Care, Inc
05.1997 - 01.1999
- Effectively provided intensive case management for therapeutic foster families and at-risk youth in their care
- Maintained an active Family Preservation case load under agency contract with the IN Office of Family and Children
- Developed and implemented treatment plans with goals and objectives structured to meet client needs
- Partnered in the training of couples to become licensed foster parents for the State of Indiana.
- Promoted client self-sufficiency with comprehensive assessments, goal setting, and regular progress monitoring.
Case Manager, Central MS Planning and Development District
Oriented
11.1995 - 02.1997
- Evaluated, and assessed a rotating caseload of 250 Workfirst project participants
- Assisted clients in alleviating barriers to participation in the program by instructing and preparing them with job seeking skills, planned the course for component placement of each client, maintained extensive records on each client.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Case Manager/Supported Employment Specialist
The ARC/Parent Partners
07.1992 - 10.1995
- Goal directed intervention and training to facilitate growth and address developmental or physical challenges to employment.
- Provision of information, support, technical assistance and workshops to MS families of children with disabilities and the professionals who work with them.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Evaluated outcomes of interventions and assess regularly to provide positive experiences.
Education
Bachelor of Arts - Psychology
Anderson University
Anderson, IN05.1992
Skills
- Patient/Client Interviews
- Assessment
- Caseload Management
- Interpersonal Skills
- Critical Thinking
- Verbal and Written Communication
- Heartsaver First Aid CPR AED
- Family Centered Service
- Therapeutic Intervention and Plan Management
Timeline
Patient Observer
Prisma Health Tuomey
02.2022 - Current
Clerk
Sumter Probate Court
03.2019 - 02.2022
RSP, Rehabilitation Service Provider II
The Bowen Center
06.2016 - 06.2017
Family Case Manager, Assessment
Indiana Department of Child Services
02.2014 - 07.2014
Personal Caregiver
ALS Patient
11.2007 - 06.2008
Executive Director
Hesed House
11.1999 - 05.2001
Intensive Case Manager Ujamma Specialized Alternative Care
Ujamma Specialized Alternative Care, Inc
05.1997 - 01.1999
Case Manager, Central MS Planning and Development District
Oriented
11.1995 - 02.1997
Case Manager/Supported Employment Specialist
The ARC/Parent Partners
07.1992 - 10.1995
Bachelor of Arts - Psychology
Anderson University
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