Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Weaver

West Seneca,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Patient Service Representative

GPPC/Sharma Family Medicine
08.2015 - Current
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used Software to schedule appointments.
  • Balanced deposits and credit card payments each day.

Customer Service Associate

Pro 2
05.2014 - 08.2015
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.

Medical Office Assistant

Gosey & Associates
05.2007 - 09.2009
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Used Software to schedule appointments for doctor visits and procedures.

Education

Secretarial Science

Bryant & Stratton

Skills

  • Patient Engagement
  • Patient Needs Assessment and Referral
  • Gathering Information From Patients
  • Call Transfers
  • Administrative and Office Support
  • Insurance Verification
  • Reminder Calls
  • Family Medicine
  • Registration and Scheduling
  • Insurance Information Collection
  • Database Search and Data Entry Skills
  • Patient Confidentiality and Data Security
  • Multi-Line Telephone Systems
  • Punctual and Hardworking
  • Routing Lab Results

Timeline

Patient Service Representative

GPPC/Sharma Family Medicine
08.2015 - Current

Customer Service Associate

Pro 2
05.2014 - 08.2015

Medical Office Assistant

Gosey & Associates
05.2007 - 09.2009

Secretarial Science

Bryant & Stratton

Similar Profiles

CREATE PROFILE
Brenda Weaver