Summary
Overview
Work History
Skills
Timeline
Generic

Brenda White

Newport News,VA

Summary

Regional administration professional with robust experience in overseeing multi-unit operations. Proven ability to drive results through strategic planning, team collaboration, and adaptability to changing needs. Adept in project management, resource allocation, and communication. Known for reliability and strong focus on achieving organizational goals.

Overview

12
12
years of professional experience

Work History

Regional Director

Christian County Manor
10.2023 - 09.2024
    • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
    • Led managers to achieve consistent revenue growth through effective leadership and strategic planning.
    • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
    • Increased numbers of Residents within facilities by implementing new referral strategies and fostering strong relationships with local behavioral hospitals and state guardianship.
    • Handled problematic Residents while demonstrating to employees importance of deescalating situations.
    • Implemented innovative programs to increase employee loyalty and reduce turnover.
    • Reported issues to higher management with great detail.

Administrator

Christian County Manor
12.2019 - 10.2023
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Provided crisis intervention services, deescalating situations and connecting clients with necessary resources.
  • Participated in ongoing professional development opportunities relevant to field of mental health care coordination, staying current on industry best practices and research findings.
  • Supported clients during transitions between service providers or levels of care, ensuring continuity in support systems.
  • Managed caseloads efficiently by prioritizing tasks according to urgency while adhering to Medicaid guidelines.

Regional Human Resources Manager

Support Solutions Of Mid-South
02.2017 - 11.2019
    • Maintained employee benefits programs and informed employees of benefits
    • Oversaw exit interviews and maintained department records and reports
    • Organized job interviews in a new region which resulted in hiring over 200+ employees in a calendar year
    • Directly supporting Executive Director and being a stand in during their absence
    • Initiated monthly supervisory meetings
    • Provided HR consultation services to leadership and department heads
    • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies
    • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives
    • Encouraged open communications, promoting positive and pro-employee work environment

Human Resources Manager

Nia Association
07.2015 - 02.2017
    • Compiled reports to provide management with accurate information and comply with policies and procedures
    • Managed full-cycle human resource operational activities to maximize HR employee performance
    • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job
    • Held exit interviews and documented information discussed with employees
    • Organized and scheduled Quarterly Board and Executive meetings
    • Supported Public Relations Coordinator with strategizing ideas to help with funding for organization
    • Transcribing all Executive and Board Meetings
    • Communicated with insurance companies to ensure competitive rates

HR Assistant

Nia Association
07.2014 - 07.2015
    • Prepared and posted job openings to appropriate job sites and newspapers
    • Conducted job applicant background checks in accordance with policy and procedures
    • Processed employee status changes, keeping human resources systems and employee records up to date
    • Processed onboarding paperwork for new hires and rehires
    • Posted job announcements and pre-screened applicants to candidates for available positions
    • Created, organized and maintained employee personnel files to keep sensitive data secure
    • Documented human resources records and maintained confidentiality of sensitive personal information.

Office Coordinator

Nia Association
12.2012 - 07.2014
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across organization.
  • Maintained strict confidentiality of sensitive information, upholding highest level of professionalism at all times.
  • Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
  • Assisted with hiring process, conducting interviews and onboarding new employees to promote company culture.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.

Skills

    Conflict Resolution

    Employee Recruitment

    Client Relationships

    Staff Management

    Staff Training and Development

    Hiring and Onboarding

    Effective leader

Timeline

Regional Director

Christian County Manor
10.2023 - 09.2024

Administrator

Christian County Manor
12.2019 - 10.2023

Regional Human Resources Manager

Support Solutions Of Mid-South
02.2017 - 11.2019

Human Resources Manager

Nia Association
07.2015 - 02.2017

HR Assistant

Nia Association
07.2014 - 07.2015

Office Coordinator

Nia Association
12.2012 - 07.2014

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Brenda White