Brenda Wilson
Bedford,OH
Summary
Dynamic hairstylist with a proven track record at Great Clips, enhancing salon revenue through effective upselling and exceptional client consultations. Strong leader skilled in natural hair care and team leadership, fostering a welcoming environment while delivering outstanding results. Committed to client satisfaction and promoting self-sufficiency through tailored care plans.
Overview
11
11
years of professional experience
Work History
Hairstylist
Great Clips
05.2024 - Current
- Increased salon revenue by upselling products and additional treatments during appointments.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Direct Support Professional
New Avenues to Independence, Inc. Supported Living
06.2015 - 08.2023
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Maintained clean, safe, and well-organized patient environment.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Therapeutic Program Worker
Warrensville Developmental Center
04.2020 - 08.2022
- Participated in regular staff meetings discussing client progress updates adapting care plans accordingly.
- Monitored patient progress closely, adjusting treatment strategies as needed for optimal outcomes.
- Facilitated group therapy sessions focused on skill-building, problem-solving, and emotional regulation techniques for diverse clientele.
- Promoted positive behavior change through the implementation of evidence-based interventions and strategies.
- Assisted clients with daily living skills such as grooming hygiene meal preparation promoting selfsufficiency.
- Evaluated effectiveness of implemented therapeutic approaches recommending changes when necessary.
Education
No Degree - Medical Secretary
Cleveland Institute of Dental And Medical
Cleveland, OH01-2012
High School Diploma -
Shaw High School
E.Cleveland,Ohio06-1986
Skills
- Strong leader
- Natural hair care
- Team leadership
- Men and women haircuts
Timeline
Hairstylist
Great Clips
05.2024 - Current
Therapeutic Program Worker
Warrensville Developmental Center
04.2020 - 08.2022
Direct Support Professional
New Avenues to Independence, Inc. Supported Living
06.2015 - 08.2023
No Degree - Medical Secretary
Cleveland Institute of Dental And Medical
High School Diploma -
Shaw High School