Summary
Overview
Work History
Education
Skills
Timeline
Brenda Wisner

Brenda Wisner

Manager, customer service
Jamesville,NC

Summary

Hi,My name Brenda.I have always enjoy meeting new people,I am a leader not a follower.My first job was Hardee's at the age of 15.I was raised up by,you want a car, work for it.I am 51 now still enjoy working with people. Skilled [Job Title] with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Results-driven [Job Title] excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Hardworking [Job Title] bringing [Number] years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

37
37
years of professional experience

Work History

Housekeeping Attendant

Stan White Realty
02.2013 - 03.2023
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Kept building entryway glass clean and polished for professional presentation.
  • Handled requests for extra linens, toiletries and other supplies.
  • Changed bed linens and collected soiled linens for cleaning.
  • Returned emptied garbage receptacles to proper locations.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Polished fixtures to achieve professional shine and appearance.
  • Responded to requests from patrons for linens and toiletries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Manager

Ace Checking
02.2011 - 01.2016
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Manager

McDonald's
08.1994 - 08.2013
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Team Leader

Hardee's
02.1986 - 09.1995
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Held weekly team meetings to inform team members on company news and updates.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Education

High School Diploma -

Jamesvilles High School, Jamesville, NC
06.1989

Skills

  • Mopping and Buffing Floors
  • Customer Needs Assessments
  • Quality Assurance Controls
  • Linens and Toiletries
  • Guest Satisfaction
  • Washing Windows
  • Stocking Bathrooms
  • Inventory Restocking
  • Fine China Care
  • Guest Safety
  • Vacuuming and Sweeping
  • Cleaning Bathrooms
  • Restroom Detailing
  • Chemical Cleaners

Timeline

Housekeeping Attendant - Stan White Realty
02.2013 - 03.2023
Manager - Ace Checking
02.2011 - 01.2016
Manager - McDonald's
08.1994 - 08.2013
Team Leader - Hardee's
02.1986 - 09.1995
Jamesvilles High School - High School Diploma,

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Brenda WisnerManager, customer service