Brenda Wunsche
St. Cloud,FL
Summary
Accomplished Business Analyst with a proven track record at Paylocity, enhancing business processes and client satisfaction through expert data analysis and project management. Bilingual in English and Spanish, I excel in crafting tailored solutions, evidenced by managing up to 75 custom report projects monthly. Specialize in translating complex requirements into actionable insights, significantly improving operational efficiency.
Overview
8
8
years of professional experience
Work History
Business Analyst
Paylocity
10.2022 - Current
- Analyze and assess business needs through direct communication with clients, internal teams, and third-party vendors.
- Identify, document, and validate business requirements, translating them into functional specifications for report development.
- Manage and execute up to 75 custom report projects per month, ensuring timely and accurate delivery.
- Collaborate with clients, vendors, and internal stakeholders to craft tailored solutions that meet or exceed client expectations.
Implementation Setup Specialist
Paylocity
12.2020 - 10.2022
- Developed new processes and documentation for the ISS Majors pilot team
- Taken a lead role in Triage; responsible for triaging projects submitted to the ISS queue based
on set requirements and assign, manage, and assess a fair level of workload for the entire team - Assist internal partners such as L&D, ICs, and TLs in enhancing balancing content and
coaching opportunities for ICs
Implementation Consultant II
Paylocity
09.2019 - 12.2020
- Collaborated with internal departments to confirm timely and accurate delivery and implementation of client HR and Payroll platform.
- Understand and translate client requirements into effective configurations for Paylocity products.
Lead client and internal meetings as a subject matter expert. - Oversee the accurate conversion of payroll and HR data, validating with reports and tax returns.
- Conduct quality assurance checks, review reports, and support clients through initial payroll processing.
Client Support Expert
Payroll Experts
10.2016 - 09.2019
- Serve as the primary contact for payroll processing for 150+ clients weekly.
- Collect payroll data, including salary adjustments and multistate tax allocations.
- Collaborate with the implementation team for accurate new company data setup.
- Train remote clients and create guides for iSystems Evolution HCM and Kronos Workforce Ready platforms.
Education
BBA - Business Management
Florida International University
Miami, FL04.2019
Skills
- Bilingual; English and Spanish
- Technical Writing
- Quality Assurance
- Business process improvement
- Data Analysis
- Data Mapping
- Consulting
- Project Management
Timeline
Business Analyst
Paylocity
10.2022 - Current
Implementation Setup Specialist
Paylocity
12.2020 - 10.2022
Implementation Consultant II
Paylocity
09.2019 - 12.2020
Client Support Expert
Payroll Experts
10.2016 - 09.2019
BBA - Business Management
Florida International University
Similar Profiles
Bradley RobbinsBradley Robbins
Executive Account Manager at PaylocityExecutive Account Manager at Paylocity
Emiliano PerezEmiliano Perez
Distribution Assistant at PaylocityDistribution Assistant at Paylocity
Jasmine ShirleyJasmine Shirley
Account Manager at PaylocityAccount Manager at Paylocity
SAMANTHA GLATHARSAMANTHA GLATHAR
Account Manager at PaylocityAccount Manager at Paylocity
Oscar CalderonOscar Calderon
Private Music Teacher at Zion Music StudioPrivate Music Teacher at Zion Music Studio