Brenda York
Townville,SC
Summary
Proven track record in enhancing operational efficiency and customer satisfaction, notably at TVS, through expert handling of material packaging and fostering teamwork. Achieved significant improvements in inventory management and order fulfillment, demonstrating exceptional attention to detail and a positive attitude.
Overview
32
32
years of professional experience
Work History
Shipping Material Handler
TVS
06.2021 - 05.2024
- Assisted in the development of improved inventory management systems for more accurate stock control.
- Helped improve overall order fulfillment times by collaborating with other departments to identify bottlenecks in the shipping process.
- Kept detailed records of all shipped goods, enabling easy tracking and updates for customers as needed.
- Minimized product damage during transport by securely packaging items according to best practices in the industry.
- Maintained a clean and well-organized warehouse environment, contributing to increased productivity levels.
- Trained new employees on company-specific material handling procedures, ensuring consistent performance across all team members.
- Assisted in annual inventory audits, providing accurate counts and reconciling discrepancies as needed for proper inventory management purposes.
- Enhanced workplace safety by conducting regular equipment maintenance checks and adhering to proper lifting techniques.
- Reduced shipment errors by thoroughly inspecting materials before and after packaging.
- Managed high volumes of shipments during peak seasons while maintaining accuracy and timeliness in processing orders.
- Packed items into appropriate containers for shipment.
Shuttle Truck Driver
HTI Employment Solutions
10.2019 - 06.2021
- Reduced stress-related incidents among peers by maintaining a positive attitude and fostering a supportive work environment.
- Improved fuel efficiency by consistently monitoring speed limits, avoiding hard braking, and practicing smooth acceleration techniques.
- Exceeded performance expectations for on-time deliveries and customer satisfaction by consistently going above and beyond to meet client needs.
- Educated new hires on company policies/procedures regarding safe driving practices as part of an ongoing commitment to employee development.
- Streamlined delivery process by effectively planning and executing efficient routes for timely deliveries.
- Ensured secure cargo transport by properly loading, securing, and unloading materials according to company guidelines.
- Enhanced safety by conducting thorough pre-trip inspections and maintaining vehicle in optimal condition.
- Increased customer satisfaction with prompt and professional communication during pick-up and delivery processes.
- Supported a clean environment by disposing waste materials responsibly at designated facilities after each delivery run.
- Upheld excellent attendance record while managing tight deadlines under pressure without compromising safety standards or quality service levels.
- Assisted in warehouse operations when needed, including loading/unloading trucks or helping with inventory management tasks.
Lead Food Deli
Loves Travel Stop
03.2018 - 11.2019
- Ensured strict adherence to food safety guidelines by regularly monitoring temperature logs and sanitization procedures within the dining area.
- Resolved customer complaints professionally and efficiently, ensuring repeat business and positive reviews.
- Maintained up-to-date knowledge of menu items, allergens, and dietary restrictions to accommodate diverse customer needs.
- Spearheaded team initiatives to reduce food waste by implementing portion control measures and closely monitoring inventory levels.
- Trained new food servers on proper serving techniques, menu knowledge, and guest interaction to ensure consistency in service quality.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Explained menu items and suggested appropriate options for food allergy concerns.
School Bus Driver
Pinellas County School Board
09.1992 - 09.2012
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
Education
High School Diploma -
Florida Dept. of Education
Pinellas Park, FL01.1991
Skills
- Warehouse Safety
- Loading and unloading
- Order Picking
- Pallet Jack Handling
- Heavy Lifting
- Package preparation
- Labeling Accuracy
- Stress Tolerance
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Material packaging
- Material Handling
- Good Housekeeping
Timeline
Shipping Material Handler
TVS
06.2021 - 05.2024
Shuttle Truck Driver
HTI Employment Solutions
10.2019 - 06.2021
Lead Food Deli
Loves Travel Stop
03.2018 - 11.2019
School Bus Driver
Pinellas County School Board
09.1992 - 09.2012
High School Diploma -
Florida Dept. of Education
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