Summary
Overview
Work History
Education
Skills
Keyofficeskills
References
Timeline
Generic

Brenda Zacarias

Cypress,TX

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

6
6
years of professional experience

Work History

Account Manager

Diligent Delivery Systems
08.2021 - Current
  • Responsible for communicating with clients to understand their needs and explain product value
  • Build relationships on trust and respect
  • Maintain updated knowledge of company products and services
  • Resolving customer complaints and preventing additional issues by improving processes and procedures
  • Collaborate with sales team to identify and grow opportunities within territory
  • Develop customer strategies for performance metrics, escalation management, and communication
  • Negotiate contracts and close agreements to maximize profits
  • Act as main point of contact for customers regarding business service issues, questions, and concerns
  • Determine budget and timeline for business service delivery
  • Monitor and control expenses
  • Recruit and lead cross functional teams to meet business goal
  • Identify gaps and develop corrective plans
  • Coordinate and lead account service team to ensure cost effective and timely delivery of business solutions
  • Develop and maintain service delivery plan and strategic account plan
  • Perform customer negotiations as and when needed

Logistics Buyer

AOS Rig Services Inc.
07.2020 - 04.2021
  • Responsible for creating sales orders, invoices, and purchase documents
  • Handle incoming and outgoing freight and logistics details
  • Provide direction and development to suppliers, and release of materials required supporting ongoing production
  • Evaluate cost, delivery, and performance, and ensures ongoing maintenance of the approved supplier
  • Interface with production supervision, customer service, production scheduling, other buyer’s and receiving to support production and to avoid shortages or missed shipments to customers
  • Meet and maintain minimum inventory levels as set by management
  • Monitor and analyze vendor costs, lead times, and delivery performance

Account Executive Assistant

Riviera Finance
10.2019 - 03.2020
  • Filing of invoice copies, Notification Letters, Schedules of Accounts
  • Wire daily funds to clients’ accounts, post daily batches and ACH remittance
  • Scan Bills of Lading into RIV 2000 system
  • Assist in the creation and distribution of all client/ debtor default notices
  • Assist in the placement of all invoice status calls as directed and collection calls on delinquent accounts as needed

Account Coordinator

Gulf Rice
Houston, USA
02.2019 - 08.2019
  • Company Overview: Houston, TX
  • Prepare account service-related documents such as meeting agendas, meeting reports, proposals and other client communications and correspondence
  • Review vendor quotes
  • Field and process internal information requests
  • Assists with audits
  • Generate and manages spreadsheets pertaining to customer and inventory shipments
  • Assists in sales entry and proofreads all sales orders
  • Handles credit applications for new customers
  • Data entry
  • Post invoices and generate bills of lading
  • Houston, TX

Education

Bachelor of Science - Interdisciplinary Studies

University of Houston- Downtown
Houston, TX
05.2018

Associates of Arts -

Lone Star College University Park
Houston, TX
05.2015

Skills

  • Accounts Payable/Receivable
  • Buying/Expediting
  • Data Acquisition & Entry
  • Establish & Maintain Customer/Manufacturer Relationships
  • Establish & Maintain File System
  • Inventory Management
  • Market Surveys
  • Meeting & Event Planning
  • Outreach Marketing
  • Policies & Procedures Manuals
  • Quotations – Customer/Vendor
  • Bilingual – Spanish/English
  • Records Management
  • Report & Document Preparation
  • Outside Sales
  • Spreadsheet & Database Creation
  • Writing/Editing
  • Microsoft Publisher
  • Microsoft Word
  • Microsoft Power Point
  • DMS
  • ZOHO
  • Microsoft Excel
  • Sage
  • Microsoft Outlook
  • Liaison
  • CMEDS
  • QuickBooks
  • Lead prospecting
  • Account Management
  • Customer Service
  • Client Relationship Management
  • Vendor Relations
  • Cold Calling
  • Contract Negotiation
  • Reporting
  • Revenue Growth
  • CRM Systems
  • Marketing
  • Sales Reporting
  • Client meetings
  • Upsell opportunities

Keyofficeskills

  • Accounts Payable/Receivable
  • Buying/Expediting
  • Data Acquisition & Entry
  • Establish & Maintain Customer/Manufacturer Relationships
  • Establish & Maintain File System
  • Inventory Management
  • Market Surveys
  • Meeting & Event Planning
  • Outreach Marketing
  • Policies & Procedures Manuals
  • Quotations – Customer/Vendor
  • Bilingual – Spanish/English
  • Records Management
  • Report & Document Preparation
  • Outside Sales
  • Spreadsheet & Database Creation
  • Writing/Editing

References

  • Gigit Tyler, Attorney / Tyler & Maderer Attorneys, (405) 473-1118
  • Lisa Musick, Office Manager / Executive Assistant to CEO, (713) 906-7317
  • Christina Cervantes, Office Manager – Bellaire & Katy Eye Consultants, (832) 453-2070

Timeline

Account Manager

Diligent Delivery Systems
08.2021 - Current

Logistics Buyer

AOS Rig Services Inc.
07.2020 - 04.2021

Account Executive Assistant

Riviera Finance
10.2019 - 03.2020

Account Coordinator

Gulf Rice
02.2019 - 08.2019

Bachelor of Science - Interdisciplinary Studies

University of Houston- Downtown

Associates of Arts -

Lone Star College University Park

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Brenda Zacarias