20 Years
Brenda Zapata
Hayward,CA
Summary
Highly energetic, detail oriented individual seeking a career in nursing with potential growth that will allow me to utilize my experiences and skills to their fullest potential.
Overview
2027
2027
Work History
Director of Nursing Services
St Francis
03.2020 - 10.2020
- Performed rounds to observe care and interview staff, residents and families.
- Collaborated with staff, management and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
Registered Nurse Educator
Piedmont Gardens
01.2016 - 07.2016
- Monitored progress of each student and provided formal evaluation upon completion of clinical placements.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Developed and created clinical assignments to assess student skills.
- Coached underperforming students to help meet clinical objectives
- Assessed student knowledge levels and abilities with detailed assessments.
- Coordinated with clinicians to develop and coordinate student assignments.
- Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Prepared and administered weekly examinations to test student skills.
- Strived to continuously update course strategies and content based on current trends and technological advancements in healthcare.
- Trained 30 cnas to identify signs of patient health deterioration and clinical equipment malfunction to promote achievement of course objectives.
- Maintained student attendance records
- Oversaw laboratory and clinical environments to help clinicians, cnas advance knowledge and abilities.
- Educated nursing students on successful methods for performing nursing skills/ techniques.
- Identified and assigned appropriate assignments and projects to enhance student learning.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Partnered with agencies and organizations driving improvements in community health.
- Prepared presentations on health and safety concerns for public.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Helped programs improve outreach efforts and results with fresh designs for educational materials and visual aids.
- Supervised staff to coordinate needs assessments.
- Assisted with development of improved seminars and training materials.
- Developed and improved continuing education programs and new employee training on specific health issues.
- Identified process improvements in day-to-day functioning of department.
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
- Managed applications, demographics and participant information of health education programs.
- Administered job knowledge assessments and competency testing for certification-level training.
- Maintained mailing lists and subscriptions to facilitate program functions.
- Developed and maintained libraries and literature subscriptions.
Director of Nursing
Oakland Healthcare & Wellness Center
10.2011 - 01.2016
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Evaluated work performance of 25 plus nursing personnel to determine wage increases and implement discipline.
- Evaluated work performance of 25 plus nursing personnel to determine wage increases and implement discipline.
- Participated in 3-10management team meetings to discuss resident status, census changes and resident complaints or concerns.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Planned and assigned workload to 25 plus person nursing staff to direct patient care.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Recruited and developed over Number quality individuals to develop accountable top quality staff.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Direct day-to-day administrative and operational functions for 99 bed facility, providing guidance and leadership to over 25 plus employees across more than 12 departments.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Communicated with patients, ensuring that medical information was kept private.
- Motivated and supervised 25 RNS LVNs in delivering quality patient care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Organized and facilitated 3-6 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
- Reviewed and evaluated test results to suggest care and treatment options.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Introduced and implemented new testing and interpretation procedures to maintain standards of care and meet quality assurance benchmarks.
- Spearheaded and implemented new projects to expand scope of engagement.
- Developed policies and procedures for effective pharmacy management.
- Collaborated with Department Heads to maintain daily operations.
Charge Nurse
Evergreen Healthcare Castro Valley
06.2003 - 04.2011
San Jose Healthcare and Wellness, DON
02.2011 - 10.2011
Pleasanton Nursing and Rehab Center, DSD
02.2009 - 02.2011
Nurse Supervisor
Oakland Healthcarewellness Ctr
1 1 - 01.2011
Education
AA Degree - Nursing
Unitek College
AS Degree - Vocational Nursing
Mission College
AA Degree - General Studies
Mission College
Skills
- Safely and effectively administer medications to including: oral, IV, IM and tube feedings
- Developed an appropriate and individualized care plan for patients
- Integrated knowledge of age-related changes with special problems identified in elderly
- Populations
- Direct and supervised less skilled healthcare personals
- Proven ability to build positive relationships with patients, family members, physicians and
- Other medical professionals
- Accurately assess patients and document thoroughly of findings, reporting problems and
- Significant results to physician and or responsible party, collaborates with interdisciplinary
- Team to provide the best quality of care
- Delivers effective patient teaching and discharge planning
- Served as infection control coordinator and staffing personnel
- Note and carry out physician medication and treatment orders, follow up medication orders
- And refills with pharmacy, perform admissions and discharges
- Organized, coordinated and implemented on going staff education, job skills training and
- Facility orientation for new employees
- Oversees, directs, evaluates the day to day overall nursing functions
- Operational Procedures
- Clinical Operations Management
- Goal Planning
- Government Regulations
- Process Improvement
- Employee Work Scheduling
- Expenditure Monitoring
- Long-Term Care
- Policy and Program Development
- Corrective Actions
- Employee Training Program
- Patient Health Information Access
- Recruiting and Hiring
- Critical Thinking
- Expenditure Authorization
- Acute Rehabilitation
- Hazard Elimination
- Direct Patient Care
- Quality Assurance
- Financial Reporting Coordination
- Personnel Evaluations
- Routine Inspections
- Special Events
- Issue Resolution
- Interdepartmental Functions Coordination
- Nursing Staff Management
- Multidisciplinary Collaboration
- Operating Plans Development
- Employee Performance Evaluations
- Regulatory and Statutory Compliance
- Verbal and Written Communication
- In-Service Programs
- Best Practices and Standards
- Employee Relations
- Recognition Programs
- Nurse Education and Training
- Information Systems Development
- Accounts Payable and Accounts Receivable
- Risk Management
- Operational Records Maintenance
- Leadership Development
- Budget Controls
- Operational Standards
- Financial Operations Oversight
- HIPAA Regulations
- Strategic Planning
- Service Rates Establishment
- Quality Improvement Activities
- Creative Thinking
- Disease Processes
- Policy Development
- Medical Condition Coding Software
- Policies Compliance Enforcement
- Medication Side Effect Knowledge
- Work Planning and Prioritization
- Acute Care
- Nursing Protocols
- Team Meetings
- Service Utilization Improvements
- Task Prioritization
- First Aid
- Nursing Ethics
- Family Support
- Medicare Compliance
- Continuous Improvement Process
- Program Development
- Chronic Disease Management
- Hospital Admissions
- Effective Multitasking
- Health Information Systems (HIS)
- Leadership and Guidance
- Crisis Prevention Intervention
- Employee Coaching
- Facility Oversight
- Time Management
- Discharge and Transfer Procedures
- Project Implementation
- Public Speaking
- Infection Control Procedures
- Team Supervision
- Wellness Services
- Public Relations
- Medical Equipment Services
- Facility Policies and Procedures
- Disease Control
- Satisfaction Surveys
- Emergency Response
- Invoice Statements
- EMR Software
- Practice Standards
- Invasive Procedures
- Resident Care Standards
- Administrative Staff Supervision
- Resource Monitoring
- Suicide Intervention
- Clinical Quality Program Standards
- Status Updates
- Documentation
Languages
Tagalog
Native or Bilingual
Ilocano
Native or Bilingual
Timeline
Director of Nursing Services
St Francis
03.2020 - 10.2020
Registered Nurse Educator
Piedmont Gardens
01.2016 - 07.2016
Director of Nursing
Oakland Healthcare & Wellness Center
10.2011 - 01.2016
San Jose Healthcare and Wellness, DON
02.2011 - 10.2011
Pleasanton Nursing and Rehab Center, DSD
02.2009 - 02.2011
Charge Nurse
Evergreen Healthcare Castro Valley
06.2003 - 04.2011
AA Degree - Nursing
Unitek College
AS Degree - Vocational Nursing
Mission College
AA Degree - General Studies
Mission College
Nurse Supervisor
Oakland Healthcarewellness Ctr
1 1 - 01.2011
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