Brenda Zaragoza-Aldana

• Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
• Transported clients to medical and dental appointments to provide support.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

• Enhanced learning experience of new employees by developing and delivering comprehensive training modules.
• Reduced shipping errors with thorough documentation and verification of incoming and outgoing shipments.
• Prepared detailed reports on dock activities, highlighting key performance indicators for managerial review.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Analyzed sales data to identify trends and adjust marketing strategies accordingly.

Engaged customers through online platforms, calls, and text to support the vehicle purchase process.

Maintained detailed communication logs and digital documentation for sales pipeline organization.

Built strong customer rapport to improve dealership engagement, referrals, and satisfaction.

• Performed clerical and administrative support duties to optimize workflow procedures.
• Facilitated smooth enrollment process for new students, ensuring all necessary paperwork was completed and processed.
• Processed student registrations and withdrawals.
• Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
• Contributed to safe school environment by maintaining up-to-date emergency contact and medical information for all students.
• Identifying, enrolling and support eligible migrant children (w/ parents working the agriculture industry).