Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRENDA B. BEASLEY

Brandon,MS

Summary

Dedicated manager with over fifteen years of experience in the healthcare industry driven to provide excellent customer service and improve the patient experience.

Overview

14
14
years of professional experience

Work History

Multi-Site Clinic Manager

CHS Merit Health Central
Jackson, Mississippi
08.2021 - 06.2022

• Directed operations of two full time family practice clinics

• Posted job opportunities, interviewed potential candidates and performed annual employee evaluations

• Reported bi-weekly payroll and approved overtime

• Promoted Corporate Office projects and processes including monitoring quality measures for maximum reimbursement, overseeing chart audits and identifying patients needing annual exams and follow-up care

• Reviewed daily charting and coordinated with providers to complete in a timely manner

• Overseer of front office processes including check-in/check-out, scheduling patients, verifying insurance, updating patient records, collections, and claims coding and billing

• Provided data for corporate meetings and goal reporting

Multi-Site Clinic Manager

Arch Management Strategies
Ridgeland, MS
01.2021 - 05.2021

• Managed operations of a wellness clinic and a surgery specialty clinic

• Provided daily oversight of messaging system for appointments and patient/staff communications

• Answered billing questions and worked with patients to resolve balances

• Daily reconciled cash receipts and deposits

• Promoted company policies and procedures providing necessary training

• Served in an administrative capacity to the President and CEO

Clinic Administrator

Second Intermed
Ridgeland, MS
01.2013 - 05.2019

•Directed daily operations of fast-paced family practice clinic

• Implemented and monitored staff compliance of company policies and procedures

• Supervised daily patient scheduling, data entry, insurance verification, collections and claims billing of patient accounts

• Recruited new hires, performed annual staff evaluations, recommended salary increases and counseled as needed

• Ordered supplies and managed vendor relationships

• Verified clinic invoices and prepared for payment

• Created monthly staff schedule and monitored PTO and sick hours

• Established relationships within the community through on-site flu clinics

Multi-Site Clinic Manager

Second Intermed
Ridgeland, MS
12.2011 - 12.2012

• Responsible for daily operations of a cardiovascular surgery clinic and three satellite urgent care clinics

• Presided over staff and provided support and training as needed

• Enforced policies and procedures to ensure quality patient care

• Reported payroll and monitored over-time

• Created and forwarded financial reports regarding insurance billing, collections and patient statistics

Clinic Manager

HMA Madison Family Medical Clinic
Madison, MS
05.2008 - 07.2011

• Coordinated all daily operations of a family practice clinic and staff

• Maintained safe keeping and confidentiality of patient medical records

• Directed office billing and collections ensuring accuracy

• Counseled patients with financial needs determining payment plans

• Recruited new employees and trained staff on all policies and procedures

Practice Manager

St. Dominic's Family Practice Associates
Flowood, MS
04.2006 - 05.2008

• Practiced effective cost containment in all areas of clinic adhering to operational budget

• Prepared and lead weekly staff meetings

• Served as liaison between clinic and hospital departments, referring providers and staff physicians

• Generated all daily and monthly financial reports

Education

No Degree - Music Education

Belhaven University
Jackson, MS

Skills

  • Proven ability to manage multiple priorities at once
  • Executes exemplary customer service
  • Provides timely resolutions to issues
  • Promotes positive outcomes
  • Excellent oral and written communicator
  • Working knowledge of ICD-9, ICD-10, HCPCS coding and medical terminology
  • Proficient with Microsoft Office, Outlook, Excel, Google Mail, Klara Messaging, and Athena, e-Clinical Works and Greenway EMR systems

Timeline

Multi-Site Clinic Manager

CHS Merit Health Central
08.2021 - 06.2022

Multi-Site Clinic Manager

Arch Management Strategies
01.2021 - 05.2021

Clinic Administrator

Second Intermed
01.2013 - 05.2019

Multi-Site Clinic Manager

Second Intermed
12.2011 - 12.2012

Clinic Manager

HMA Madison Family Medical Clinic
05.2008 - 07.2011

Practice Manager

St. Dominic's Family Practice Associates
04.2006 - 05.2008

No Degree - Music Education

Belhaven University
BRENDA B. BEASLEY