Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Celia Salas

Ralls

Summary

Dynamic and results-driven professional with extensive experience at Stripes Convenience Store, excelling in restaurant management and customer service. Bilingual and highly personable, I consistently exceed expectations while ensuring food safety compliance and fostering teamwork. Proven ability to enhance kitchen productivity and customer satisfaction through effective leadership and innovative problem-solving skills.

Overview

7
7
years of professional experience

Work History

Kitchen Cook Associate/Team Leader

Stripes Convenience Store/Lorado
04.2023 - Current
  • Handled customer inquirers, resolved complaints and ensured a positive experience
  • Operated cash register and point-of sale system to process sales, returns and payments
  • Communicated clearly and respectfully with diverse customers and coworkers
  • Upheld high standards of food quality through careful selection of ingredients from reputable suppliers and vendors.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Implemented new procedures that streamlined daily prep tasks for improved workflow among kitchen staff.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Assisted in menu development for seasonal offerings, incorporating fresh ingredients and innovative recipes.
  • Collaborated with fellow kitchen staff for seamless meal preparation and timely service delivery.
  • Received consistent positive feedback from customers through quality meal preparation and presentation.
  • Played a key role in maintaining a well-organized kitchen workspace conducive to efficient food preparation processes.
  • Mentored new hires, providing guidance on best practices in the kitchen environment.
  • Reduced food waste by efficiently organizing and managing inventory, ensuring proper rotation of stock.
  • Increased kitchen productivity through effective time management and multitasking abilities during peak hours.
  • Utilized problem-solving skills to address equipment issues swiftly minimizing downtime in the kitchen.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Industrial Maintenance Technician

Federal Bureau of Prisons-Vocational Training
07.2022 - 03.2023
  • Diagnosed, repaired and replaced faulty electrical, electronic and mechanical components to maintain plant safety.
  • Operated various tools and equipment proficiently while maintaining a safe work environment at all times.
  • Installed and repaired electrical and mechanical systems, equipment and machinery to maintain proper functionality.
  • Performed welding tasks as needed for equipment repair or fabrication projects, adhering to strict safety guidelines.
  • Completed cement work: mixing, forming, and finishing for structural and flooring projects
  • welded and repaired cooper piping system for plumbing and equipment maintenance
  • Read blueprints and followed safety protocols in a high-demand environment
  • Worked collaboratively as part of th structured team to complete projects on deadline
  • Preformed general industrial maintenance, including machinery upkeep and facility repairs
  • Preformed general industrial maintenance, including machinery upkeep and facility repairs

Residential Maintenance Technician

Federal Bureau Of Prisons-Vocational Training Prog
03.2019 - 07.2022
  • Preformed a wide range of residential remodeling and repair work as a part of a structured vocational training program
  • Installed and repaired drywall, preformed faming and built custom cabinetry
  • Laid and grouted ceramic tile for floors, walls, and kitchen/bathroom surfaces
  • Painted interior and exterior surfaces using various finishes and techniques
  • installed and repaired plumbing systems using PEX piping
  • Work on full-scale house remodeling projects from start to finish, including demolition, rebuilds and final finish work
  • Gained experience reading blueprints following building codes and working safely on-site
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Assistant Pet Groomer

Heavenly Paws Grooming
01.2018 - 02.2019
  • Provided full-service grooming for dogs and cats, including bathing, brushing, trimming, nail clipping and ear cleaning
  • Consulted with pet owners to understand grooming preferences and special care needs
  • Delivered exceptional customer service by communications clearly, answering questions, ensuring customer satisfaction
  • Maintained a clean, safe, and calming environment for pets and their owners
  • Managed appointment scheduling and handles payments using point-of-sale system
  • Built strong rapport with repeat customers by offering consistent, reliable, and compassionate service

Education

Wade Gordan Hair Academy

Crosbyton High School
Crosbyton, TX
08-2025

Skills

  • Bilingual-Fluent in English and Spanish
  • Highly Personable and approachable; known for maintaining a positive attitude and building strong relationships with customers and coworkers
  • Fast learner with a strong work ethic; quickly adapts to new tasks, tools and environments
  • Committed to excellence; consistently go above and beyond to deliver high-work and exceed expectations
  • Restaurant Management
  • Leadership & Management- Staff supervision, inventory control, scheduling, food safety compliance customer service
  • Health & Safety Knowledge- OSHA safety practices and sanitation standards
  • Lead with management and customer serivice

Timeline

Kitchen Cook Associate/Team Leader

Stripes Convenience Store/Lorado
04.2023 - Current

Industrial Maintenance Technician

Federal Bureau of Prisons-Vocational Training
07.2022 - 03.2023

Residential Maintenance Technician

Federal Bureau Of Prisons-Vocational Training Prog
03.2019 - 07.2022

Assistant Pet Groomer

Heavenly Paws Grooming
01.2018 - 02.2019

Wade Gordan Hair Academy

Crosbyton High School

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